Hi @NotLabelDefined Nope, not frustrating or disappointing when lifeline hangs up. Triggering and re-traumatizing. It reinforces how invisible I am, how I don't matter, and how utterly alone I am with my muddle. I find actually speaking to someone (either on the phone or face-to-face) the best option when I am in this much crisis. I super like my GP, but I couldn't keep all her other patients waiting - even though she kept telling me not to worry about them. What I REALLY need is to be able to call my psychologist, but she doesn't provide between-session contact.
I find it really difficult that the lifeline counsellors can't cope with the intense emotion dysregulation stuff. If they could just sit with it for 5-10 minutes, it would settle and then I could find my words. However, they don't. They just start telling me to calm down and then they start telling me they will have to end the call. I can hear them, I just can't find my words. I have mentioned on another thread somewhere in forum land how I have even trained myself to be able to get out "I am autistic, please don't hang up on me" as soon as they answer the call, but it isn't enough to stop them hanging up and I can't find any more words than that when my brain is super flooded.
Writing does help a lot of the time, but when I'm super flooded I oh-so-badly need a real live human being with me in real time.