I am so angry and disappointed. Again.
was asleep on the couch and there is a knock on the door and the dog starts barking. I answer the door to a lady saying she was from the place my support worker is from.
what an absolute shit show. She basically said my SW down south isn’t my SW anymore she’s not coming back and that my new SW has had to take personal leave and she was here to see how I was in the mean time. What the hell???? Why are they so bloody terrible at communicating changes to people???? Why wasn’t I told about this woman turning up?!? She couldn’t stay long. Why even come??
I sent a text to my old old SW, she was the team leader but is now team leading a different office and said I could always call or text her. I told her what had happened and she ended up calling. I cried on the phone to her and she offered to call the team leader or manager to try and work out what was going on.
The manager called. She explained that my SW is trialling for 4 working remotely down south and she’ll still be my worker but I’ll be allocated another worker to do all the supports but she’s on leave. And she listed off all the workers at our office and asked if I wanted to meet another one so I knew more people cause all of this could change all over again and I might get someone else and I said no. No u don’t want to meet anyone else. And I vented to her saying this was bloody ridiculous and not good enough. She was like what worker would you like then and I told her my old worker. And she asked if I’ve worked with her before and I said yes and she asked when. And I proceeded to tell her earlier in the year before y’all came in and changed it all around and when I put in a complaint that I emailed to her because I need consistent reliable workers none of this constant chopping and changing. Apparently she doesn’t remember the email complaint I made and then the one I made above her. For fuck sake. I then hung up in her. She tried calling back and then sent me a text saying she thinks the call cut is out.
what an absolute mess. It’s so ridiculous. Seriously just a pawn in their game, they really don’t care if they just toss us all around like a sack of garbage. I’m so angry.