@Dimity it is quite challenging to find a good ndis worker.
Something happened with one last week that was so triggering i'm now feeling anxious that i let her into my home at all.
She was very unwell, and told me a graphic DV story which involved her nearly not surviving, and also said that she sort of had to work coz otherwise the thoughts would lead her to a psychiatric hospital.
This was the second time I'd met her. I fired her, politely, just said it wont work out, all the best, and she bombarded me with texts accusing me of trying to scam her because she hadn't yet received her payment from our session. It ws only a few days later, the payment takes time for the NDIS to process it.
I dont think i've been doing too well since :(
I haven't used Grow, i had used the Sane helpline back in the day, Lifeline, and once or twice Blueknot.
I had the same access issue as you when I looked into Grow.
I go to Spectrum for therapy and then have a case manager I see every 2 weeks.