Could always write it all up as an email @creative_writer - send it to the support team (getsupport@sane.org) or flick it through to 1800respect (I just checked and they don't provide support via email, but they do have an SMS service, 0458 737 732). As you know we don't really provide 1:1 support via email, but if it could be helpful for you to get it all out and know that it is being received by people who feel safe for you, you can email it to us - I can have a read through and will have a better idea of what's been going on for you.
Oh that's a long journey! Thank goodness trains have air con lol. Some of the older trams certainly don't, and that can be really rough - thankfully I live on a train line! I do have air-con, thank goodness. It's broken though, so I can't change the temperature. It blasts 18 degree air which gets too cold pretty quickly. But my house is er... definitely sinking, or something, cos my front sliding door doesn't close into the frame properly. Thus, as soon as I turn it off, the house is back to being too hot within like 20 minutes or so lol. Not that I'm complaining, mind you! I'm grateful to have air con at all, and I'll take too cold over too hot any day!