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NikNikSenior Contributor
Hi everyone,
I have noticed a few people ( @Shaz51 and @Mazarita come to mind) whose subscription emails have stopped or changed randomly.
If this is the case for you, can you post below and let us know what you use to receive, what you don't now and what you're still receiving
Thanks
Nik
(FYI @CherryBomb )
In response to: Have you stopped getting subscriptions?
Unknown userMember
In response to: Re: Have you stopped getting subscriptions?
MazaritaSenior Contributor
Hi @NikNik,
Thanks for asking, yes that's okay. Cheers!
In response to: Have you stopped getting subscriptions?
Shaz51Senior Contributor
Yes @NikNik, that is ok , thanks for asking
In response to: Re: Have you stopped getting subscriptions?
ethSenior Contributor
Ok with me @NikNik as long as they respect our privacy policy here.
In response to: Have you stopped getting subscriptions?
Unknown userMember
I don't get notifications either! I messed about with the notifications a bit - changing the settings - and now it seems to have completely given up. So I'm not being rude if I'm @ mentoined and don't then appear in the thread 
In response to: Re: Have you stopped getting subscriptions?
Shaz51Senior Contributor
we know our @Former-Member, I had lots of messages but never got them , but looks all good now , fingers crossed 
In response to: Re: Have you stopped getting subscriptions?
MazaritaSenior Contributor
Hi @NikNik, not sure if it's worth mentioning that, like @Former-Member, my notifications stopped after I 'unsubscribed' from some threads because I was going away for a few weeks. I knew I wouldn't be able to get to a long inbox full of notifications during that time and didn't want to come back to them either as that would be overwhelming as well. Now the system doesn't resubscribe me to those threads I unsubscribed from even though I am active in them once again. Nor does it send me any notifications for the new ones I'm posting in. Still getting notified for just the 'likes' on my posts or the messages I am specifically mentioned in.
However, as I've mentioned before, I really quite like this as I don't get so overwhelmed by notifications all the time! I am able to find other ways to read the threads I have the energy to engage with so I won't be troubled if my problem is not fixed really! I wonder if anyone else ever feels overwhelmed at times like I do by SANE email notifications. This is raising another issue really but seems worth mentioning as it does seem to contribute sometimes to my feeling a bit 'addicted' to the site.
In response to: Re: Have you stopped getting subscriptions?
NikNikSenior Contributor
Thanks for flagging that @Mazarita
@eth @Former-Member @Shaz51 - have you guys attempted to change any of your subscription / notifications lately too? Maybe there's an issue there?
Nik
In response to: Re: Have you stopped getting subscriptions?
NikNikSenior Contributor
Hey @Mazarita - can you confirm for me whether when you reply to a post, is there a 'tick' on the right of the text box next to 'Email me when someone replied'.
This is usually ticked as default, but I'm wondering if it's changed for you.
Thanks
Nik
In response to: Re: Have you stopped getting subscriptions?
MazaritaSenior Contributor
Hi @NikNik, yes the box is still checked by default on everything I reply to.
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Help us push aside the stigma and discrimination surrounding complex mental health and change the way people talk about, and care for, mental illness.
SANE acknowledges the Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.
SANE values diversity. We are committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity.
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