Okay @Sunnyside226 these are some really good questions. There's quite a few so I'll do my best to answer them.
1. The SANE support line is a different job role than moderating the forums, so you'll speak to different people who are all trained to provide support and counselling.
2. Similar to here on the forums, it's okay to call if you experience thoughts of suicide, but it's not a crisis line so if you're needing specific help with that, or feeling like you can't be safe then crisis lines are the way to go instead.
3. I can't speak for others being upset. If you are feeling as though others haven't been treating you nicely on here please feel free to email us with some examples of what's been happening so that we can assist you.
4. If you want to use a trigger warning it's best to put it at the very start of your post, or right before mentioning something that could be triggering. You can say you're safe at any time in your post. Some people like to put it at the start, or the end, but it's up to you. If you're talking about having thoughts of SH or SI let us know that you are safe, or as @tyme mentioned, if you're not safe do not post on the forums.
Another time you can add "I'm safe" is if you're making a post that expresses really strong negative feelings, or feelings of hopelessness.
I hope that answers your questions 🙂