Mm it sucks having to hide it or come up with excuses for your parents hey @creative_writer.
Hmm yeah it might be kinda busy, and it's only open for another hour. Alas! You could always give it a go and like if you're on hold for more than 10 min just hang up, but if there's a chance that you could get through sooner, is it worth trying anyway? How about Lifeline chat or SCBS chat, have you had much luck with those?
As for stumbling over words - we've all been there, and I know that the counsellor would be super understanding. You could write a few points down beforehand too.
In any case, we're always here to support you on forums so if there's anything you wanna chat about here, I'm happy to listen. If you're not sure if you could post it on the forums you can always email us first too.