@Bow wrote:
It’s only been today @tyme but yep will let you know how they go. Question? Do IT hang around 24/7? Or is it kinda outsourced to a company?
It's a bit of a tricky one to answer.
1) We have an external IT org that we can contact 24/7. They have remote access to our laptops and can sort passwords and that tech stuff out.
2) We have another IT organisation we liaise with for this forums platform we use
3) We have another IT org that manages the moderation software that has been built into the forums platform
4) Then another IT org on which all our data is stored
5) Another IT org that manages staging and production on the forums.....
So yeah, depending on the need, we go to different sections. Most wont' answer now, but one did tonight for the email issue and has offered a suggestion for us to consider for the future (a growing platform).
So essentially, YES, we have 24/7 access to IT people, but it depends on the issue as to whether we get answers.
Phew! That was a long one!
And with your craft stuff, it sounds so exciting! The kids here are so spoilt. They have so much of everything that they don't care. I've got more than 100 gluesticks so they don't care what and how much they use. They've got every type of marker under the sun.... hence I don't lock anything up. Too spoilt. It's bad. They don't realise how much they have.
You're D sounds so amazing @Bow