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@utopia Wishing you the best. When we have worked in a field we usually know what is unreasonable and bad service. Take care.

This week I had a call from a lady who was very rude and called me "darl" straight off. So I asked what she wanted and found she was the a secretary/receptionist of a doctor with whom I was invited to make an appointment to discuss the very bad service that my son received at their emergency department. She was most concerned to be called a PA not a receptionist ...my eyes roll ..in remembrance. This morning I have another call about this same complant, lets hope it goes better. It was a different worker.

Transparency is important.

She had just pressed her phone button and had not even looked at the file ... when I kept being professionally polite and assertive ... she apologised and admitted we had gotten off to a wrong start, her fault, but I was left the feeling that her business was mental health and it was ludicrous for her to insist on being a professional with her basic customer service.

Good luck with the traffic. @utopia

Hi @utopia

I'm right at home here I think - and thinking of your driving home in Melbourne peak hour traffic - really hard to do peacefully when the mind is stirred up - I feel for you feeling stirred up myself right now

I have just jumped in here without reading all the texts - I feel pressured myself and to change my own subject - ah - discimination against the left-handed was alive and well when my daughter was in kindergarden and Preps - that was in the mid-70's

The kindergarten teacher told me to stop teaching her to write - I was doing it all wrong. I told her I wasn't teaching her anything - she's left-handed and wrote mirror-type like Leonardo Da Vinci - she figured it out herself and I could read it perfectly well in the mirror -

In Preps I had a stand-up and loud argument with her teacher who had an idea that she could be encouraged to use her right hand. Who cares!!!!!! - I didn't - the poor kid thought she had some kind of disability and when she was old enough to understand she was surprised - she has beautiful handwriting and is skillful wrapping parcels and wraps my presents for her husband's grandchildren -

Anyway - Utopia - I think that's today's subject - any kind of discrimination - why do we need to be identical anyway - I love diversity

btw - I was one of the bright kids in the infant school - I was in Grade 2 before I learned anything there - bad luck back in the 40s for kids who were too slow or too bright

I am a bit stirred up today and this was a wonderful chance to vent - ah yes

And my reason for coming on line - I actually got a letter from my ex-psychologist - under the circumstances she is not persuing my fee for non-attendance - actually - getting that letter pushed me to the left a bit - it was bothering me

Okay peeps - who's in this convo - I should read the whole thinf

All the best

Dec

I loath it when someone calls me darl or sweety or love. , yes me @utopia, I male cousin used to call me LOVE everytime he saw me -- " I am not your Love "

sending you hugs and hope you have a good nights sleep