FORUMS

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Forums Fixes Update - Friday 17 July

Forums Fixes Update - Friday 17 July

Dear Forumites,

The SANE Forums Technical team are planning another deployment tomorrow morning to update the Forums. There may be some disruption to access for about 15 minutes between 9am and 9:30am. The deployment will include the following updates.

Editing Favourites

  • Members had reported they were unable to unfavourite or favourite some threads and posts. The deployment resolves this issue.

Subscribing

  • Members had reported issues with subscribing to discussions and spaces, including receiving error messages when trying to unsubscribe from a discussion.
  • The deployment will contain a fix to subscribing to discussions.
  • NOTE: the ability to subscribe to a space has been disabled for the short term. We are looking at re-enabling this in a future release.

Display of Discussions in User Profiles

  • We've improved how users with a large amount of Discussions see these on their profile page.
  • The previous deployment was only showed the most recent discussions.
  • These will now show with pagination (showing 10 per page by default), giving the user access to all their discussions.
  • NOTE: The full user profile page has not yet been re-enabled. We are hopeful of being able to re-enable this next week.

Other Updates

  • Updated Support cards to show the post author's name, rank, profile picture, and profile link.

Once again, thank you for your patience while we continue to improve the stability and functionality of the new forums platform. Most of the post deployment issues have now been resolved, although we're aware of some minor issues and requested enhancements. We will continue to make updates to the platform to incorporate these over the coming weeks. Of course, if you encounter any issues or have any suggestions for enhancements, continue to submit them via https://www.sane.org/technical-feedback.

15 replies

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In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

Thankyou @hopeful_hannah for approving them for me. I'm glad you like them and I like being able to share with the community ❤️.

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

@Vince1974 are there going to be any further fixes?

it would be great if a couple more fixes were possible to bring things back inline with the old server.

  • when tagging someone, once doing an @ the last 4 or 5 people to participate would pop down instead of currently having to type out a full username.
  • when viewing latest post we currently see the name of the original poster and preview of original text, whereas before we would see who the most recent contributor is and preview of what they posted. This issue is making it very hard to participate in the community.

many thanks

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

I’m guessing that there will be no more updates and fixes then???

is there anyone overseeing the forums? Like a lead? Similar to tyme?

feels like we’ve all been moved over here and then just dumped and left to fend for ourselves.

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

@Vince1974 Not sure if this is the best place to post this, but the forums have been broken as hell for me for like the past week or so now. More often then not, when I try to surf to saneforums.org, I get a "Could not connect to the website" error. It occurs on multiple browsers, and on multiple computers within my household. Sometimes the blackouts have gone on all day.

Is this just me? I'm not seeing much chatter about this on the forums, but maybe that's because nobody can get on to talk about it?

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

Hi @chibam, sorry to hear you're experiencing these issues. We've been rolling out fixes to address potential bugs and errors, but we do rely on members to report them if we want to keep making improvements. If you're up for it, would you please send a report via our Technical feedback form? Head to https://www.sane.org/technical-feedback

Thanks :)

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