FORUMS

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Forums Fixes Update - Friday 17 July

Forums Fixes Update - Friday 17 July

Dear Forumites,

The SANE Forums Technical team are planning another deployment tomorrow morning to update the Forums. There may be some disruption to access for about 15 minutes between 9am and 9:30am. The deployment will include the following updates.

Editing Favourites

  • Members had reported they were unable to unfavourite or favourite some threads and posts. The deployment resolves this issue.

Subscribing

  • Members had reported issues with subscribing to discussions and spaces, including receiving error messages when trying to unsubscribe from a discussion.
  • The deployment will contain a fix to subscribing to discussions.
  • NOTE: the ability to subscribe to a space has been disabled for the short term. We are looking at re-enabling this in a future release.

Display of Discussions in User Profiles

  • We've improved how users with a large amount of Discussions see these on their profile page.
  • The previous deployment was only showed the most recent discussions.
  • These will now show with pagination (showing 10 per page by default), giving the user access to all their discussions.
  • NOTE: The full user profile page has not yet been re-enabled. We are hopeful of being able to re-enable this next week.

Other Updates

  • Updated Support cards to show the post author's name, rank, profile picture, and profile link.

Once again, thank you for your patience while we continue to improve the stability and functionality of the new forums platform. Most of the post deployment issues have now been resolved, although we're aware of some minor issues and requested enhancements. We will continue to make updates to the platform to incorporate these over the coming weeks. Of course, if you encounter any issues or have any suggestions for enhancements, continue to submit them via https://www.sane.org/technical-feedback.

15 replies

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In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

thank you @Vince1974 for keeping us updated with what is going on, i appreciate all the work you and your team do to make the forums the best they can be.

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

I agree with @Jacques

THANK YOU @Vince1974

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

Sending thanks for your continued efforts😀

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

thankyou @Vince1974 - for your endless updates and work to get the forums up and working properly

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

Thanks @Vince1974 for all your tech updates. Very much appreciated 😊.

  • Recently still have come across the 406 error however the error looks slightly different visually.
  • Will we have the function back of seeing who has supported our posts? (No hurry with this just wondering if this function is planned to return)
  • I am not able to see all my notifications under the bell, tells me how many I had but I cannot scroll through to see them only the first couple
  • When uploading pics I have noticed the picture quality is much improved, that’s an awesome improvement! Thank-you! 😊

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

@Vince1974 I'm just wondering why pictures are taking over 24 hours to be approved, i posted yesterday morning in 2 threads and none of the pictures have been approved. Also wondering if there's going to be an upgrade done so that others know that there's pictures attached to a post.

I'm getting logged out constantly and also getting an error message come up when I'm trying to load pages at times.

Thankyou for the hard work you've been putting in to get the forums running smoothly.

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

@moderator have i done something wrong to not have my pictures from yesterday approved when others have been?

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

@MissGremlin No I can't imagine you would have! Don't stress. Might be a tech issue. Let me suss it out. I'll be back!

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

Thankyou @hopeful_hannah, sorry it's probably not helpful with how I'm feeling. But I try to share pictures to help others and of things that brought a smile to my face and when they have been up for over 24 hours and still haven't been approved it leaves me feeling both hurt and upset.

In response to: Forums Fixes Update - Friday 17 July

Re: Forums Fixes Update - Friday 17 July

Hey @MissGremlin, I'm back! I've just approved all your photos, so sorry they were missed - with the new tech updates images are a little bit more tricky right now. I have informed our IT team and all moderators. Shouldn't be so laggy in the future. Thank you for your patience and for those pics by the way, they are lovely :)

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