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Vince1974Administrator
Dear Forumites,
Thank you for your continued patience as we work through the post go-live issues.
We are deploying an update this morning to resolve the following issues:
We will continue to make improvements to issues and performance in the coming days, so stay tuned.
Thanks.
The SANE team
In response to: Deployment Update to Fix Issues
JynxModerator
@MissGremlin I can hear how upsetting it is, and I know it's difficult at times not to feel like this. You said yourself, it is happening to many members and presents a challenge for us all - to wade through the rough patches and try to remind ourselves that it won't be like this forever.
In response to: Deployment Update to Fix Issues
CuddlebearSenior Contributor
This should have been tested properly before it went live. The purpose of forums is too impirtant to mental health for this to be happening.
Can we just go back to the old system where the worst problem was the support button. I can’t even find the posts people have tagged me in. I can’t tag. I can’t even know when my list goes up and worst of all I can’t communicate with the people here who I love and adore.
In response to: Deployment Update to Fix Issues
ChasingsunsetsSenior Contributor
Sending hugs to you @Cuddlebear, here with you during this rough period. What are you up to tonight? 💜
In response to: Re: Deployment Update to Fix Issues
BowSenior Contributor
@Cuddlebear i absolutely agree with you. I don’t understand it
In response to: Re: Deployment Update to Fix Issues
BowSenior Contributor
Can I suggest the undo button? Always helps when I do something I don’t like or doesn’t work. Or even restore to earlier version.
but on a more serious note, really needing connections today. Been a bad day. Bad news. Difficult conversations.
In response to: Deployment Update to Fix Issues
jill61Contributor
@jill41 see this post
Are you able to see this?
In response to: Deployment Update to Fix Issues
BowSenior Contributor
Any update on things being fixed? Some transparency on this monumental mess would be appreciated by many?????
In response to: Re: Deployment Update to Fix Issues
HoneymoonModerator
Hey @Bow ,
I hear how disruptive and frustrating this has been for you. We truly hear you, and we appreciate your patience whilst we work on improvements together.
While I'm not able to investigate or fix this directly from my side you can report any issued via our Technical Feedback Form or email forumstechnicalbugs@sane.org
Thank you.
~ @Honeymoon
In response to: Re: Deployment Update to Fix Issues
BowSenior Contributor
@Honeymoon i filled in one of them forms when the new forums went live and all this mess started. I got an email last night stating the issue was fixed. Which it’s not. Not nice being lied to and mislead. Just makes me feel stupid 😩
In response to: Re: Deployment Update to Fix Issues
HoneymoonModerator
Hi @Bow ,
I'm sorry to hear how frustrating this has been for you, and I want thank you for continuing to provide feedback and be patient whilst issues continue to be investigated. Once again, I encourage you to log it with forumstechnicalbugs@sane.org so that our tech team can further investigate.
In the meantime, I am sitting with you tonight (currently having a cuppa), I hope you do something nice for yourself too - take care <3
~ @Honeymoon
Help us push aside the stigma and discrimination surrounding complex mental health and change the way people talk about, and care for, mental illness.
SANE acknowledges the Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.
SANE values diversity. We are committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity.
Help us push aside the stigma and discrimination surrounding complex mental health and change the way people talk about, and care for, mental illness.
SANE acknowledges the Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.
SANE values diversity. We are committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity.
You’ll soon be able to use one secure login to access all SANE services.
For added security, members are now required to log in with their email address and password - member names are no longer supported for logging in.
If you had a Forums account before 19 May 2026 and haven’t set up your new login yet, you'll be prompted to set up your new secure login when you sign-in.
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