@CheerBear @Former-Member @Zoe7 @Faith-and-Hope
Finally FINALLY I have been heard. The important person who made the amazingly unhelpful suggestion that I write a formal complaint called me and I have now had the conversation that I've needed to have for the past three weeks. As expected, I feel a bazillion times better now. FINALLY one part of the muddle has been unmuddled. Why it has taken three weeks, I still have absolutely no idea...but I'm just eternally grateful that it has now happened. There was a LOT of getting my big feelings out during the call and I am super grateful that she was able to ride through that enormous storm with me without doing the super unhelpful thing that so many people do when I am superly duperly dysregulated during a phone call. The wrong of that fateful night exactly three weeks ago has now been made right. I cannot begin to tell you how much this call should have happened within days of the incident. It would have saved SO much pain and chaos.
Anyway, maybe @Former-Member @Former-Member @Former-Member can let the important person know that I said a superly duperly big thank you. I'm still angry that it took three weeks...but I am superly duperly grateful that the call has now happened. I will be able to sit much more calmly on my pause button now while I wait for NikNik to come home. I will sleep well tonight. Super super super big thank you important person. 
@CheerBear @Former-Member I know how much you totally get the utter absurdity of being told to write a formal complaint when you have a broken brain. It's like telling someone to run a marathon with a broken leg. This is another example of how hopelessly ill-informed helping people are about the effects of trauma on the brain. I so very very badly want to change the world.
