I am SUPER struggling @Former-Member @Zoe7 @CheerBear. I was feeling so much better about the muddle yesterday, and now it has all crashed again.
I don't feel like an actual conversation is happening here. I feel like @Former-Member's posts are the sort of meaningless formal statements that organisations put out, but which don't actually result in any meaningful change.
It is 100% true what she said, about it having been explained to me via phone and email, that the moderator had to spend time getting the FB post removed. That is totally true. But there is SO MUCH that has been left unaddressed - and much of it relates to what happened when I called the HC last Thursday night. It was what happened during that call that exploded the whole thing and massively escalated the risk of suicide, and a week on, none of that has been addressed.
Also, Suzanne said that everyone at the HC has as a minimum an undergrad degree in psychology, social work or counselling. That's simply not true. Anyone can go and look at the SANE website and see that that's not true. MOST of them do, but not all. Furthermore, that is only the HC staff. What about all the other non-SANE moderators that float around Forum Land. Do THEY all have an undergrad degree in a mental-health related field. I bet you a bazillion dollars they don't! And again, that's totally ok. A piece of paper (or lack of) does NOT in any way reflect whether you can do the job or not. But just be transparent about it!!!
I am STRUGGLING now. I am so so so struggling!!!!! I feel shut down, unsupported and unheard. And I know that you guys get that so so so SO much. Thank you for getting it!
I so very very very badly wish NikNik was here. NikNik makes me feel safe and heard.
