I don't think you are annoying or difficult for wanting to understand what has happened and why @unimportant . I am the same myself! When I understand something properly, and have the opportunity to have a discussion about it, then I can help manage my feelings better because I understand what has happened.
And good on you for keeping asking! Because they have now realised that it was in error - and now someone can help fix it. If you hadn't advocated for yourself, they wouldn't have realised this. Advocacy is a really good skill I think. 😊
Oh, I hear you on the ED issue of somewhere quiet to wait @unimportant !! I had my first (only) ED experience a few weeks ago -- because I needed somewhere quiet and safe to sit whilst in distress and literally nowhere else was available (the health crisis teams told me to go to ED to ask for a quiet place -- they even tried to call ahead for me!). And.. nope, did not get a quiet place to sit. Well, the first area was OK, but then I was moved "up" in the queue to the next area -- and that was really bad. Within 5 min I was in high distress again, but it took another 20-30min for a nurse to come and offer to take me to a quiet place to sit !! I guess because I am a "quiet, curled up crier" and not a loud one??
Yeah, didn't encourage me to go to the ED again in the future if I need somewhere quiet whilst in distress... not unless the health service actually manage to get a person in the ED on the phone in advance and commit to have a room to sit in as soon as I arrive.
I don't think there is any therapy model that is "get rid of the client" -- but I do know that the public health system try to move people off public-funded programs and into private-paid supports as soon as they can 😢 because they don't have funding for anything except short-term supports. But I don't consider that a therapy model I guess. A lot of therapy models are actually about slow, gradual improvement -- sometimes over many years of progress. Problem is, theses ones cost a lot, and usually the people who need it most are the ones who can afford it the least.
My current (private) therapist, for example, she's really good I think. I've seen her about 5 months now - every week. She lets me talk about anything without freaking out -- it shows me that she also trusts me a lot too. She asks me if I think she is helpful or if anything needs to change in what we talk about -- just in case I want to change the direction we take things in. She lets me see her as often as I want, or as infrequently as I want if that were the case. I am in control of it.
To me, that's a good support. 😊