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Events and updates

New and improved Community Forum – updates and support

New and improved Community Forum – updates and support

We're excited to announce that today's launch of the new Forums layout marks the completion of our 2024 Forums enhancement project! 🎉

But this isn't the end - it's just the beginning!

To continue supporting you through the changes, hear your thoughts on future improvements, and keep you updated on any refinements, we’ve created this new discussion thread.

Here's what you can expect in this discussion:

  • Updates on recent and upcoming Forum changes
  • Tips to help you navigate the new features
  • A place to share your feedback, suggestions, and any concerns you might have.

Your voice is essential to shaping the future of the Forums, and we’re here to listen. Let us know how we can make things better, what’s working well for you, and any ideas you have for future improvements.

90 replies

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In response to: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

anytime my awesome friend @Dimity 😍

In response to: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support


@Shaz51 wrote:

Morning @RachSANECEO , @Ru-bee , @tyme

there is one little thing I cannot view my saved photos to select and download a saved photo on the thread

I can upload a photo from my computer, that is ok, but I have tons of saved photos on the forum that i can use


Hey @Shaz51 , I was able to do this by clicking the camera button and then going to saved photos. All my photos were there. Alternatively, I could go to my profile, scroll to the bottom and my photos were there.

Does this work for you?

In response to: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

Hey @Shaz51 really helpful feedback and a valid question! I've raised these with the amazing team behind the scenes who are going to look at options to include this in a future update

In response to: Re: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

sorry @tyme the saved button is not working for some reason 😎

In response to: Re: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

You're right. I've escalated this one. @Shaz51 Glad you can workshop these bugs with us. Thank you for your patience.

When you click on your name, do the photos come up 'Profile (tyme)' button?

In response to: Re: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

Yes @tyme but the saved button does not work

In response to: Re: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

Pasted from another thread.

@tyme said....

From what I know, the format is to encourage members to create new threads when new things come up in their lives as opposed to having threads that have over 8000 pages. This is to ease navigation, and to invite new members into the conversations.

I'm not sure as yet whether we will be closing long-standing threads.

@tymeI'd wondered about that with the emphasis on the recovery model. But in mental health the recovery model doesn't necessarily mean cure, it can mean acceptance of a longterm or chronic condition and adjustment of lifestyle to fit constrained functionality and finances. And the SANE community includes seniors who were never given the opportunity of NDIS supports. There'd be some who've experienced the closure and decommissioning of the longterm psychiatric hospitals and being left to fend for themselves in systems designed for short-term crisis interventions and counselling for the worried well, and the closure of publicly funded community services in the expectation that self-managed NDIS-funded private business arrangements will cover all needs. This paradigm shift isn't unique to mental health, it's occurred in other areas of disability as well. If SANE is making a conscious and calculated attempt to move away from supporting its longterm members, some of whom are seniors, but all of whom cherish the connections they've made, where are they to go? Surely there's room for enduring relationships somewhere in another hub. Have you ever analysed the reasons people give for reaching out to start with? Loneliness and social isolation would be up there with relationship issues and specific MH diagnoses. Daily living is an ongoing challenge for some on so many levels. For others their needs may fluctuate but persist over time.

I trust you'll take this on board before making irreversible changes.

@RachSANECEO

In response to: Re: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

Thanks for posting it here. That way, we can keep all the feedback together @Dimity Much appreciated.

In response to: Re: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

@Ru-bee@tyme Not sure if this has already been mentioned elsewhere, it's a small thing but the dark blue boxes in each listed discussion use black text in them. Where it says the space name and the creation date...

In response to: Re: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

Hey @MJG017, yeah that is quite hard to see isn't it? I'll pass that along, but to give the team more info, is that on mobile or using desktop?

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