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Events and updates

New and improved Community Forum – updates and support

New and improved Community Forum – updates and support

We're excited to announce that today's launch of the new Forums layout marks the completion of our 2024 Forums enhancement project! 🎉

But this isn't the end - it's just the beginning!

To continue supporting you through the changes, hear your thoughts on future improvements, and keep you updated on any refinements, we’ve created this new discussion thread.

Here's what you can expect in this discussion:

  • Updates on recent and upcoming Forum changes
  • Tips to help you navigate the new features
  • A place to share your feedback, suggestions, and any concerns you might have.

Your voice is essential to shaping the future of the Forums, and we’re here to listen. Let us know how we can make things better, what’s working well for you, and any ideas you have for future improvements.

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In response to: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

Hey @Dimity ,

We will pass that feedback on now. We are making regular changes as we recognise we may have a few teething issues.

Thanks so much for your patience.

In response to: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

Thanks so much for your feedback @Bow the team are working to iron out any bugs as quickly as possible, we really appreciate your flagging these things for us @Snaffle-Admin

In response to: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

thanks so much for your feedback @Dimity, we really appreciate it and this is very helpful for the team to troubleshoot.

In response to: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

@Bow see screenshot, if you switch your view by clicking on the black heading you can switch it from showing Latest Threads to Latest posts, this will give you the view you are looking for to see the most recent post.

In response to: Re: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

Morning @RachSANECEO , @Ru-bee , @tyme

there is one little thing I cannot view my saved photos to select and download a saved photo on the thread

I can upload a photo from my computer, that is ok, but I have tons of saved photos on the forum that i can use

In response to: Re: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

Ohh @Ru-bee , @RachSANECEO , @tyme

just wondering , have you stopped displaying members that are online ?

In response to: Re: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

@Ru-bee I'm trying to find threads to favourite but the discussion search function isn't working too well to find thread titles.

I had to try alternative words in the body of discussions to find

@We've got your back and @Diabetes and mental health (note the tag mapping hasn't worked here either). And I just can't find @Let's talk about Bipolar. I've tried with and without the @ and it's not picking up on just Bipolar either although it's such an important thread.

In response to: Re: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

Thanks excellent Community Guide @Shaz51 😊

In response to: Re: New and improved Community Forum – updates and support

Re: New and improved Community Forum – updates and support

I've just discovered Subscriptions and Notifications and managing subscriptions hiding away under View all under Favourites... they'd previously eluded me on the mobile view

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