Employee Assistance Programs - are they useful?

Has anyone got any experience using their employer’s employee assistance program for some counselling?

I feel like I could do with a couple of sessions where I can unload about my current health concerns, and the stress it is causing me in managing work. I have a partner but I feel like I am always loading her up with my troubles and would like to take that burden off her.

I am guessing these are pretty basic services, and I think that would be ok for what I need. But I am a bit fragile and would also like to avoid the services if other people’s feedback is negative.

The alternative is to get a referral from my GP for a psychologist, which I could do, but I thought might be more trouble than it’s worth for the relatively low level of support I think I need.

Has anyone used their EAP and could share their feedback?

thanks so much.