@TAB
Sorry you are having a crap time at work.
Not sure what the right approach is. To face bad music or let them go short staffed.

Some people do like to be critical and endlessly nitpick, but cannot take it when shoe is on other foot.
Tbh I cant believe how negative people can be without having the skills or training.
I had a period when young 5 years when I felt I had good managers. So it is possible, but maybe not common.
SOmetimes the money is not worth it.
For last 25 years been my own boss. I put up with crap from some students, and spent a year trying to get their mother to stop bringing them to my house. Not worth the money. They also were pests to my son. Grrrr.
All depends. Other times we do anything to pay the bills.
Take Care Mate
