not feeling good

Can you email them then @BlueBay ?

Yeah but @Zoe7 ehen they tell me I am using the helpline too much and can only use it once a week for an hour. How does that make me feel - rejected abandoned and not happy. I was crying when they told me last night. I couldn’t process what I was reading. My mind is everywhere at the moment. It’s really upsetting.

I understand that @BlueBay and get that that may be distressing for you but there needs to be boundaries too for everyone's wellbeing - and you still have us here to chat with and the crisis lines when you are in real distress - that hasn't changed.

That is not the case @BlueBay - you have not been rejected or abandoned - it is simply setting a boundary for you so you can get the most out of your contact with them and that is important for everyone - and especially for you. You still have the forum and you still have the crisis lines and although it will mean you have less contact with them you have other outlets for support. I think this is going to be a good thing for you because we both know you can become too reliant on others when you are not feeling good and forget to look after yourself - it can heighten your self-destructuve behaviours - but you need to work out ways to help with your own self-care as well as us helping you Hon.

Hi @BlueBay, I can really hear how hurt you're feeling. It's important to give yourself permission to process some of the difficult emotions that are coming up for you. If you'd like some guidance on how to connect with others on the forums in a safe way to help with that you're going through then please email us team@saneforums.org. Take Care 🌻

There's a whole lot of frustration in your words @BlueBay and it's great that you're voicing some of those thoughts. Just as a reminder though, the forums aren't the right space to provide feedback about the help centre. It's great you have a session booked to help you process some of these emotions so perhaps that might be the best space to give feedback? Alternatively you can provide feedback about all of our services by emailing feedback@sane.org . Oh and here's a link to our feedback and complaints policy too. Look after yourself today @BlueBay 🐼

And to make it really clear @BlueBay - we are not abandoning you here - we are here supporting you - we are here listening and sitting with you - even when you feel like the world is against you we continue to support you - sometimes it isn't immediate because we are either not on here or chatting to someone else as well and these are the times when you need to have a plan for your own self-care ...what can you do to help yourself when you are in distress? have you updated your coping box lately? Do you have a list placed somewhere that you can look at and use of self-care activities? Do you have a phrase or words you can say to yourself to help reduce your anxiety? Breathing exercises etc. etc.

Happy to help you work through some of these if it would help Hon

@BlueBay, sitting with you , sending you tender hugs

@BlueBay .... ❤️❤️❤️