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Ask us anything about Peer Support Work

Ask us anything about Peer Support Work

Over the last year SANE has grown our lived experience workforce with the introduction of peer support workers to the SANE Forums, new peer support services, and lived experience leadership roles. We have also doubled the size of our Community Guide Program!

I have been speaking with lots of people who are interested in Peer Support, and thought why not make a space we can ask questions and learn together.

Do you have a question about Peer Support Work or the Lived Experience Workforce?

Our peer support workers, and I, are here to answer your questions! 😄

I will also some post some frequently asked questions and answers too over the next month 🙂

Tagging a few people who might be interested to as a question about Peer Work @Talzy_T @Anastasia @AussieRecharger @BPDSurvivor @Faith-and-Hope @HenryX @jem80 @Judi9877 @NatureLover @outlander @Shaz51 @ShiningStar @Snowie @MDT @wellwellwellnez @Zoe7 @Aniela @Boo13 @CrazyChick @maddison @pinklollipop15 @Eve7 @frog @TAB @Meowmy @Dimity

89 replies

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In response to: Ask us anything about Peer Support Work

Re: Ask us anything about Peer Support Work

@AussieRecharger

As a peer worker, do you find that there are new terms and trends all the time you need to keep up with?

In the lived experience space, language changes all the time and we don't have one universal language to refer to the same things. For example the peer workforce is called different things depending on which state you live in. In some states, it might be peer work, peer support work, lived experience work, consumer peer work, carer peer work, family, friends and family peer work, recovery coach, recovery worker, etc.

So it can get a bit confusing! To have a look at some of the ways we refer to peer work, you can see lots of different roles and language here: https://www.mentalhealthcommission.gov.au/getmedia/0b13e22c-bfe3-4c0d-b348-25a0edb1a723/NMHC_Lived-Experience-Workforce-Development-Guidelines_Roles

Broadly though, we are now using "Lived Experience Workforce" to refer to all lived experience designated roles (where applying lived experience is a part of the job description), and "Peer Work/Peer Support Work" to refer to front line peer support roles.

Do you feel that being a peer worker is a career or do you feel like it needs to a be stepping stone as doing it for too long can be detrimental to your own health?

Being a peer worker can be a career, and there are now options to move from peer worker to other areas of the lived experience workforce too including leadership, policy, projects, research, team management, program management etc. It's a really exciting time to be in this line of work, because the possibilities are growing. In some ways, there are more opportunities than other workforces 🙂

In terms of health, it really depends of what your goals are and how you manage your wellbeing in the peer work role. In the right environment, with the right supports, similar to other mental health professions longevity in peer support and a long term career is possible. I have friends who have been peer workers for 30 years, and they will stay in peer work until they retire 🙂

How do you feel when someone makes you out to be the enemy because your part of the "system"?

This is a tricky one, and is a hard balance for many peer workers. Personally, it hits close to home for me sometimes, which is why we have supports in place such as supervision and debriefing.

Unlike other mental health supports, as peer workers we have "one foot in each camp"- we know what it is like to access mental health services, and know the challenges from our personal experiences, AND we are also employed by services to provide support.

A lot of it comes down to how we manage expectations for ourselves and for others. There are some things that are inside and outside of the scope of peer work, and of a service, and those conversations can be tough to have, but at the end of the day are the most compassionate thing for everyone involved.

One thing I always remind myself is that I have the ability to also use my lived experience within services to influence the system to be more accessible and recovery oriented. The presence of peer workers in services can create massive culture change, and we are change agents in that regard. It's not always easy, but it is rewarding to create change.

In response to: Ask us anything about Peer Support Work

Re: Ask us anything about Peer Support Work


@Daisydreamer wrote:

@MDT Can you land a job with the advocacy course you linked?

Yes you can. At the moment, many organisations do not require you to have prior experience or training (while they might deem it desirable). Many organisations might include a caveat that you would need to complete or be working towards the Cert IV in Mental Health Peer Work within your first year of employment


@MDT, if you're interested in going down the NDIS recovery coach route, they recommend that you be working towards the Cert IV, and/or two years experience in peer work. https://www.ndis.gov.au/media/2412/download?attachment

In response to: Ask us anything about Peer Support Work

Re: Ask us anything about Peer Support Work

Thank you for your thoughtful responses to my questions, @Daisydreamer !

In response to: Re: Ask us anything about Peer Support Work

Re: Ask us anything about Peer Support Work

There have been some incredible questions asked and insightful answers provided here. I'm not sure I could add a whole lot more as a lot of my answers would reflect those shared by @Daisydreamer, but I'll have a go at one of them 😊

One aspect of peer work I can speak to is the question or concern around burnout.

When I first started in this role I was concerned that it may be tough to hear/read stories related to struggles with mental health – in the case of my role we read and respond to many hard hitting posts a day. To be honest, this role has strengthened my own mental health enormously – I feel more resilient, more engaged, more supported, more fulfilled and more optimistic about my future. I've made new friends/colleagues whose values are closely aligned to my own, I feel more appreciative for the gains I've made with my own health, and I'm now more closely guarding my self-care so that I maintain longevity in the role and beyond.

Peer work has been the best thing I've done in my career to date. It's an honour to walk along side someone on their mental health journey and to offer them hope and support.

Hope that helps, I'm loving the enthusiasm and passion for the topic!

@Gwynn @Daisydreamer @AussieRecharger @MDT @pinklollipop15 @wellwellwellnez @Talzy_T

In response to: Re: Ask us anything about Peer Support Work

Re: Ask us anything about Peer Support Work

@Former-Member The more I hear about support worker the more I want to do it. I have a really hard time dealing with my mental health especially when my parents dont get me at all. I need all the help I can get and if being a support worker can help my mental health, educate me more about the topic, get paid and help people in need more the better. I get satisfaction when helping people its what I want to do. Its always what I wanted to do better than being stuck in a desk job dealing with computer problems all day and not understanding mental health these days its so important to be aware about this topic.

I'm currently being introduced to a volunteer anxiety helpline role from ArcVic will this help my experience, and resume when applying for support worker roles by dealing with people with anxiety such as myself and many others who go through it??

Also what is the career path in Peer support work, how can I climb the ladder or should I say advance in my role?

In response to: Re: Ask us anything about Peer Support Work

Re: Ask us anything about Peer Support Work

Hi @Former-Member

Thanks for writing about this. I have wondered about this myself and I'm glad to see it has strengthened you rather than made you burn out.

Has been helpful 🙂

Thanks.

In response to: Re: Ask us anything about Peer Support Work

Re: Ask us anything about Peer Support Work

I am thinking of setting up my own lived experience practice but I am also poo scared to make the jump as well. When you are a person who continuously changes their mind, it's hard to want to start a business and take on the responsibility of those who look forward to having you in their corner, especially when you may not feel like being there on that particular day.

Do you guys know of any resources out there for setting up your own lived experience practice or where mentorship may be available?

In response to: Re: Ask us anything about Peer Support Work

Re: Ask us anything about Peer Support Work

Hello @Talzy_T ,

I am sure that @Former-Member will want to respond to this message themselves but as our team are in training for the next few weeks, I hope you don't mind that I respond in the meantime.

As previously mentioned, peer support is a reciprocal relationship so the benefits for the peer support workers are very rich and meaningful. I personally find it really special that all the memories and experiences that were most difficult and painful at one stage in my life, are now my greatest asset, as they provide me the opportunity to support others through my own story. I also work alongside a group of people in the lived experience workforce whom share similiar values and inspire me on a daily basis.

That is however not to say that the role or industry doesn't have its challenges. My first recommendation as a pathway is working on ones own recovery. This is obviously an ongoing process and I still personally work on my recovery on a daily basis. It is however very important that when people are interested in moving towards a peer support worker career path, that they are in a place in their own recovery where they have space and the capacity to give to others as well as give to themselves. The role can be very demanding. If you are ready now, that is wonderful - but if it is not now, it will be possible with time! Please do not be discouraged.

There are now Peer Support courses available that you may be interested in which are usually an essential requirement of any peer support worker role. Here is the link: https://mhcc.org.au/course/certificate-iv-in-mental-health-peer-work/

You are also in the right place for volunteer experience in peer support space. Regular forum users have the opportunity to apply for the Community Guide role. This is a wonderful opportunity to experience the scope and responsibility of the peer support role.

I hope this helps!

ButterflyBeauty

In response to: Re: Ask us anything about Peer Support Work

Re: Ask us anything about Peer Support Work

Hello @AussieRecharger,

It is wonderful that you are passionate about working within the lived experience space!

I would highly recommend starting off your journey by getting work experience in an established not for profit or mental health service that offers peer support as a modality. It will help give you an understanding of the scope of peer support, the requirements for supporting a lived experience workforce and the requirements of organisational policies / procedure.

I am unable to comment on resources or mentorships as I do not have this knowledge and can only provide referrals to credible sources.

Thanks

ButterflyBeauty

In response to: Re: Ask us anything about Peer Support Work

Re: Ask us anything about Peer Support Work

@Former-Member I just wanted to know if this course is appropriate as some did call me out today about this course, it seems to be different than the one you mention in mhcc link.

This institute from Melbourne where I live, will this certificate be appropriate??

They talked to me about an hour or so, were able answer all my questions about the course and work placement.

@Former-Member If you can look at this course if its appropriate for me would be much appreciated.

https://www.haderinstitute.edu.au/course/certificate-iv-in-mental-health

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