Lousy systems.

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@Anon4 wrote:

I got triggered and took myself to the ER late last night. I wasn't well enough to do nothing, but realistically, I wasn't unwell enough to be at the ER either.

There are zero after hours services for people in that position. I'm very happy for anyone who gains benefit from the 24-hr helplines on offer, but I've found the ones I'm actually eligible to phone to be robotic. Which makes things worse. Even people in mental health distress don't need The Script when they dare verbalise any type of distress, or scripted and therefore false empathy.

So I found myself in fluorescent hell instead, which was marginally better.

I'm angry, hungry and dysfunctional. But hey, I got medication from the most anxiety-provoking location someone who's oscillating between anxiety and dissociation could wind up at, so problem solved I suppose.

Hello @Anon4

I am not sure which helplines you use where you are treated so disrespectfully about open up. You ring the helpline to be able to express your suffering.

You wrote

Even people in mental health distress don't need The Script when they dare verbalise any type of distress, or scripted and therefore false empathy.

This is stigmatising.

There is a stigma watch section of sane on the website page.

You can if you feel up to it report your experience so that the organisation follows it up.

I believe you can do this anonymously or believe that you should have the right to do this anonymously.

Your experience leading you to go to the ER is exactly what should not be happening in this day and age.

That is abominable.

I implore you to write an email to Sane if you are up to it. Speak to them.

Use the energy that surged you to go to the ER.

What strength and conviction that took. You were not going to be ignored. You were going to be heard and acknowledged.

So powerful your actions.

So wrong that you should have to do this.

I want for you some support in advising you about all helplines as you mentioned "eligible".

@Former-Member

Can a community manager please follow up with this member and ask the question does she want help please.

Can we at least do that ask "are you okay?' "What can I do to help you?"

Sophia

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@Sophia1

Thank you for your kindness. I cannot respond properly right now, however, I wanted to let you know I have read your response, and offer, and thank you for it.

I will make a thread, so as not to take over completely from @Anon4 's OP, and we can maybe continue there?

@Last-Lament

Certainly can.

Well thought out also.

Moving into another direction, so as to allow @Anon4 her own space and show her the respect that she deserves.

I shall look forward to your tag.

Thank you for taking my words as they were meant also.

It is not easy to open up.

It is also not easy to know how to respond for fear of further hurting a real person as we all write in this virtual world.

So thank you so much for respecting me also.

Sophia

Hi @Anon4,

I can see so much care and support from the community It sounds like you have had such a difficult experience when reaching out for help, and I am sorry to hear this wasn't the response you needed at the time. I hope you feel that here you are among peers who can understand be a listening ear.

Just following on from the support here, we wanted to check in and see how you are doing today? @Sophia1 mentioned some advocacy options available that you could take should you want to. What are your thoughts on these?

We are sitting with you and sending our thoughts your way today. Hoping that you have support around you 💙

@Last-Lament Thank you, you too are a wonderful person.

just to let you know that you can booked a time for a chat, you don't need to wait in line my friend take care 🤗🌸

Hello @Former-Member

Reading back, my lengthy responses might have confused people.

This was a reply from @Last-Lament

IN RESPONSE TO: RE: LOUSY SYSTEMS.

@Last-Lament

Senior Contributor

7 hours ago

Thanks all. I'm okay. Very detached, but okay.

Helplines are more concerned with making sure they get their risk assessment boxes checked and demonstrating "safe" cookie-cutter "empathy" than actually engaging with humans. Not SANE's. You're okay.

I'm too burned out to take this advocacy on.

Everyone take care. Thanks for support x