Hi all,
I have an update about @mentions
@mentions do work on ipad and smartphones - however, the drop down option doesn't ... drop down. Unfortunately this is out of our control. Just to try and give you some context - we use a forum platform created by a company. There are customizations that we have made to the forum platform, so a lot of the bugs we can fix. However, this issue is with the company that offers this forum. I have logged this issue and the feedback I have at the moment is that it's not a priority to change. 😞
So here are some quick tips for those using mobile or tablets;
- make sure there are no characters attached to your @mention . For example - no commas, full stops etc. The system interprets this as part of the member's name you're trying to tag.
- ensure correct spelling of the member's name. This can be tricky, however, you can utilize your 'copy' & 'paste' tools for those trickier names.
Sandy - to get notified that you've been @mentioned, go to your profile, then head to 'Edit My Settings'. One of the tabs across the top should say 'subscriptions & notifications'. Then a new tab at the top will appear called 'notifcation settings'. Scroll down & you will see an option to choose how frequently you want to receive notifications, specifically the @mention notification
Let me know how you go.
