Has anyone ever had experience using ongoing counselling websites such as Kids Helpline?

Hi everyone. Mods, if this isn't in an appropriate thread, feel free to move it.

Just wondering if anyone has ever used ongoing counselling services online such as Kids Helpline, etc? If so, what did you think?

I've only used Kids Helpline once, the lady gave me her name and she was nice, caring and helpful so I liked it. Every other time I've tried to get through I never can and they don't reply to emails plus I prefer the live chat and I don't like talking over the phone.

I've also looked at Beyond Blue web chats, etc. too. Does anyone know any other websites that offer counselling like that?

I did a Mindspot course which I didn't find helpful but others mind, since my Psychiatrist recommended I should. I found it boring, useless and unhelpful but that's just my opinion.

Thanks, please let me know as I'm interested in doing something like that since I can't get local professional help apart from my Psychiatrist and GP.