where is sane chat?

Hi @MDT,

I'm sorry you've had difficulty accessing the SANE Help Centre Live Chat. Unfortunately, we have been understaffed lately, which has impacted the capacity to deliver such services.

I sincerely hope you are able to get through as soon as possible!

Kindest Regards,

Amour_Et_Psyché

Hope you can talk to someone soon @MDT , it does seem to be offline an awful lot to Me as well.

@MDT @Gazza75 yes i agree it is offline most of the time out of the few years i have been on here and at least one of that year i was home most of the time so had it open on my computer i have only seen the chat be online twice the entire time. it is hardly ever avaliable and not just recently it is always been that way which isnt great for people who find phone calls difficult.

I agree totally eith you @MDT

@Eden1919 @Gazza75 @Former-Member

I’ve tried a few times over the past week and nothing.

Its really hard when you need to chst.

@MDT Hope you’re ok. Pls tag me

always happy to hrlp out ❤️

@MDT @BlueBay @Eden1919 @Gazza75 @Former-Member yes I agree with all of you. I hate talking on the phone and would rather sit back and suffer. I miss the chat so much. Please bring it back. greenpeaxx:(

Hello all,
As some of you have noticed there may be times when you are unable to log onto the SANE chat service. The SANE Help Centre is open Monday to Friday, 10am–10pm EST, however even during these hours there may be times when the counsellors are all engaged. Please remember that there are a number of other helpline services that also offer online chat and support. You will find details for some of these services along the side of the forums page and there is also a good list of helplines available on the HealthDirect website: https://www.healthdirect.gov.au/mental-health-helplines

Chat has been offline all day today