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@mention - new forum feature!

@mention - new forum feature!

Hi everyone,

We have a new feature that I think you would all find helpful!

It's called the @mention feature.

What is it?

It's a way to notify a specific member. Let's say for example, you are reading a member's post and you think "Oh I think I remember NikNik had experienced a similar situation, maybe she will have some good advice for this person" OR you're writing a new post that you think would be particularly relevant to a specific member, you can get their attention (they will get an email notification).

How do I use it?

It's similar functionality to twitter and facebook when you mention/tag someone. All you need to do is type the "@" symbol, followed by the first 3 letters of the member's username & a bunch of suggested member's usernames will come up, with their profile pictures. You just click on the one you're looking for.

Test it in this thread if you want to give it a go!

Okay, so lets test this out. I'm going get the attention of @Alessandra1992 @Jake @kristin @kenny66 @BatGuano @ivana @Maude so they can test it & tell me how it goes!

Of course, all other members can have a go in here too 🙂

19 replies

11 - 19 of 19

In response to: @mention - new forum feature!

Re: @mention - new forum feature!

Hi @peace

Looked like it worked for @Alessandra1992 but it didn't seem to work for me, which is odd.

Can I ask if you made any typos while writing your post? Sometimes after you delete text after typing '@' it can turn of the @ mention feature. It's a bug that the software company is working on. It's a bit confusing.

CB

In response to: @mention - new forum feature!

Re: @mention - new forum feature!

Hi @CherryBomb. Thank you for help. I've got the general idea now. I did backspace as I needed to correct my spelling. I do find this forum an excellent supportive site.something that actually works for me. Thank you Sane

In response to: Re: @mention - new forum feature!

Re: @mention - new forum feature!

Hi @CherryBomb & @peace

No it didn't work for @Alessandra1992 because it didn't have the 1992 after it, it only worked for me. Sandy is the better one to ask about it as she does use it one her phone I think, she might be able to share some tips. I'm not game to try on my phone!

And yes peace you are getting the idea. CB is right if you make a spelling mistake it can sometimes turn the function off. Quite annoying at times, but a bug we have to live with for now.

Kind regards,

Kristin

In response to: @mention - new forum feature!

Re: @mention - new forum feature!

Hi @CherryBomb, my posts are vanishing..
So I hit post button, assumed it was up..but clicking back..nothing appeared..
Ah well, more opportunities for everyone else to post:)

In response to: Re: @mention - new forum feature!

Re: @mention - new forum feature!

Oh no!

I love how calm and accepting you are, Sandy. Though it'd be great to iron out this bug (one of the swarm anyway). Let me see if I can try and find it.

What was the post named?

In response to: Re: @mention - new forum feature!

Re: @mention - new forum feature!

@CherryBomb & @Alessandra1992

This is really weird. it's been happening for a while now, and to several of us that I know of.

Maybe what would be helpful is for us to note down exactly what we & the forum did before the post vanished. Eg, pressed a different button, toggled to another screen, got an error message, or maybe more subtle things. Then we might work out what's going on in this SANE Bermuda triangle. If so then even if it's another software developer no-fixee-soon, we can at least warn others about it.

Cheers,

Kristin

PS Sandy, looking forward to that retyped post - I hope it wasn't too long to redo!

In response to: Re: @mention - new forum feature!

Re: @mention - new forum feature!

PS @CherryBomb One thing we do know is that it apparently isn't device specific. I always use a pc. @Alessandra1992 were you using your phone this time? Not sure but I think it also happened to @kato once & he uses his phone.

In response to: Re: @mention - new forum feature!

Re: @mention - new forum feature!

Great idea @kristin!

There's a few odd combination of factors that can lead to vanishing posts that the software-developers are working on. So noting down what happens could also be useful for the developers to pin-point the cause of the problems. Also, good for other members to know so they can do to avoid loosing posts in the meantime.

In response to: Re: @mention - new forum feature!

Re: @mention - new forum feature!

BTW @CherryBomb I think all this lot will need to be moved to right thread which would be "forum problems"? I'll leave that to you &/or @NikNik with your mod tools & relative forum-tech savvy.

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