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outlanderSenior Contributor
Hi @Former-Member @s-jay
When i log on im having trouble with notifications. When i click on the little bell it keeps coming up "you have no new notifications try making some new posts"
To see the threads im regularly on i have to keep looking them up
In response to: Notification troubles
CheerBearSenior Contributor
In response to: Re: Notification troubles
SturgeonSenior Contributor
Hi @CheerBear I tagging on 're notifications as I can't find direct link to IT team 're CLEARING notifications in volume - I have over 100 accrued when open in SANE - YEAH causing me to go loopy.
I not tech savvy, keep at it yet overload on top of....
I have basic HTC Android, emails I clear easily - swipe, trash etc but these mass of notifications take up power + space on an already poor functioning I/net & phone & person
PLEASE CAN SOMEONE HELP ME
In response to: Re: Notification troubles
CheerBearSenior Contributor
Hey @Sturgeon. Can you go into your profile and change the email settings to something that suits you better?
I use mobile and for me to do that I would go into my profile, then 'settings, then the drop down next to the word Personal (which then says 'subscriptions and notifications'), then the drop down next to the word subscriptions (which then says 'notification settings'). From there I can change my notifications including email ones.
That sounds way more complicated than it is so I'll upload a couple of pics that might help explain it.
In response to: Re: Notification troubles
CheerBearSenior Contributor
Hope this helps @Sturgeon
That's the step by step for me to turn off all notifications. Just under that will be settings you can change for email and in-forum notifications too.
In response to: Re: Notification troubles
SturgeonSenior Contributor
Thanks @CheerBear for effort / help, I have 4 squares each with a triangle in it - can't open, Google took over to show " ? " lots of ? in Chinese....
Actually all I need is to be able to delete the quantity of in forum notifications -
In response to: Re: Notification troubles
CheerBearSenior Contributor
In response to: Re: Notification troubles
SturgeonSenior Contributor
Wow I a different @CheerBear , II'd attempted this on my actual phone as opposed to 'in forum' your guidance helped refresh my memory of where this was however, I need to offload the actual in forum notifications as coincidently the more there are the worse my phone functioning 💜💛💟💚💓
In response to: Re: Notification troubles
Unknown userMember
Hi @Sturgeon,
Looks like @CheerBear has given you some great help here. Have the directions helped? Like @CheerBear said, sounds like you need to adjust your notification settings. Let us know if you need any more help or if you are still having trouble and need some further guidence you can always email the forums team and we can take you through it! team@saneforums.org
In response to: Re: Notification troubles
SturgeonSenior Contributor
In response to: Re: Notification troubles
SturgeonSenior Contributor
Thank you also, I've sent another to IT though it seems the gremlins having a feast at the expense of my sanity + our efforts & time.
I just need to clear in forum notifications as coincidently the more accumulation the worse my phone functioning HTC Android 😨 😪😰💥
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Help us push aside the stigma and discrimination surrounding complex mental health and change the way people talk about, and care for, mental illness.
SANE acknowledges the Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.
SANE values diversity. We are committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity.
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