MaudeSenior Contributor
Yes but…… (In response to the article “Join the conversation”)
In response to the article “Join the conversation”
This article, posted in the media section of this site, talks about the value of online consumer forums and ends with the following quote:
“The importance of peer-to-peer networks to participants shouldn’t be underestimated. Susan Stewart Loane, from Macquarie University has researched the ‘consumer value of online health communities.’ She says forum participants may experience significant benefits such as increased confidence and wellbeing in addition to the satisfaction that comes from helping others. What’s not to like?”
Yes, on-line forums can be both valuable and an important outlet for consumers but such forums should not be an “out” for under funded or non-existent government services.
