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Latest responsive update - feedback and queries

Unknown userMember23 Oct 2018, 8:44 am AEDT

Latest responsive update - feedback and queries

Hi all,

As you can all see the responsive enhancements to the forum have gone live today! Yay! If you didn't get a chance to read up on it, you can do so here.

The changes are quite visual, you will be able to move around the forum a bit more intuitively and should feel a bit more clarity in where to go for what too.

As with any change this can take a bit of time to get used to. If you come across any issues or have questions, post to myself and @s-jay here!

135 replies

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In response to: Latest responsive update - feedback and queries

BlueBaySenior Contributor01 Nov 2018, 2:01 pm AEDT

Re: Latest responsive update - feedback and queries

Omg @s-jay what was I thinking!!!

Of course - I do thst. Pls ignore that question. Lol 😂

In response to: Re: Latest responsive update - feedback and queries

s-jaySenior Contributor01 Nov 2018, 2:06 pm AEDT

Re: Latest responsive update - feedback and queries

No worries at all @BlueBay!! 😎 🙏 🌻

In response to: Latest responsive update - feedback and queries

PeppiPattySenior Contributor06 Nov 2018, 11:19 pm AEDT

Re: Latest responsive update - feedback and queries

So much to take in so will slowly read it

In response to: Re: Latest responsive update - feedback and queries

CheerBearSenior Contributor12 Nov 2018, 9:15 am AEDT

Re: Latest responsive update - feedback and queries

Hi @Former-Member and @s-jay.

This morning I was clicking around the forum and came across a tag for a member who is no longer on the forum. Rather than the usual "@Former-Member" tag, this post still had their name as a tag. When I clicked on it out of curiosity I came across a message that said "Person does not exist. The person you requested has been deleted or does not exist".

Not sure if this is a new thing after the forum update and I may be being a little too sensitive here but the wording of that felt a bit off to me, both in the words 'does not exist' and with the idea that a person may have been 'deleted'. I was wondering whether it may be possible/better to have the wording changed to reflect that a person is no longer a member of the forum, rather than having it read as if they no longer exist entirely or have been deleted.

Minor one really but one I felt was worth providing feedback about. As a whole I really like the new forum and find it easier to navigate and more inclusive. I found the latest changes took a little getting used to, probably even more than the significant changes a few months ago, but it feels great to use now.

Thanks again for all of the work that has gone into the updates 🙂

In response to: Re: Latest responsive update - feedback and queries

Unknown userMember12 Nov 2018, 10:43 am AEDT

Re: Latest responsive update - feedback and queries

Hi @CheerBear,

Thanks for this feedback - I think this is really valid! We'd like to check it out properly - are you able to maybe email through the post with the tag on it so we can see what you were seeing? team@saneforums.org

It's really encouraging to hear that you are enjoying the newest updates to the forum, it was going to be a it of an adjustment and we know that can be troubling at first - awesome to see it's feeling great to use now yay! 👍🏼😊

In response to: Re: Latest responsive update - feedback and queries

BlueBaySenior Contributor13 Nov 2018, 5:16 pm AEDT

Re: Latest responsive update - feedback and queries

Hi @Former-Member@s-jay

ive noticed lately I’m getting the same notification emailed to me twice. Only a few posts not everyone’s.

Its strange, don’t know why??

In response to: Re: Latest responsive update - feedback and queries

s-jaySenior Contributor13 Nov 2018, 5:56 pm AEDT

Re: Latest responsive update - feedback and queries

Hi @BlueBay - it could be because the post was edited? Can you send me an example of a thread/post where you got the email twice?

In response to: Re: Latest responsive update - feedback and queries

BlueBaySenior Contributor13 Nov 2018, 6:10 pm AEDT

Re: Latest responsive update - feedback and queries

No I checked and couldn’t see thst it was edited @s-jay

I’ve sent you an email.

In response to: Re: Latest responsive update - feedback and queries

CheerBearSenior Contributor18 Nov 2018, 8:45 am AEDT

Re: Latest responsive update - feedback and queries

Hi @Former-Member and @s-jay. Just wondering whether there might be an update as to what is happening with our latest contributions showing as latest discussions participated in?

Also wondering what the "experts" tab is about when we click to see who supported a post, and also what the S with a strikethrough is that sometimes comes up on a post that doesn't have any other text?

Thanks 🙂

In response to: Re: Latest responsive update - feedback and queries

s-jaySenior Contributor19 Nov 2018, 10:03 am AEDT

Re: Latest responsive update - feedback and queries

Hi @CheerBear - thanks for following up!

RE: Latest contributions: we have found out why this is happening and we now need to replace that component. The fix will take a little time, but it should be fixed and deployed within 2 weeks.

RE: S with a strikethrough, that means that someone has edited the text out of the post.

RE: "experts", I'm not sure it must be something that comes 'out of the box' with the forums platform. Not something we put in. I'll have a look and see if we can hide it.

Cheers! Let me know if you have any other questions

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