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Unknown userMember
Hey everyone,
It seems notifications are not working currently - we have raised the issue with IT and hopefully it will be resolved soon.
Will post here if I find out anymore! 
In response to: Are you having problems with Notifications? Let us know here…
CheerBearSenior Contributor
In response to: Re: Are you having problems with Notifications? Let us know here…
Unknown userMember
Hi @eth@Mazarita@CheerBear@Zoe7
It looks like the tech issue has been identified and resolved. Please do let us know if you're still experiencing the registration message. Hope it's all smooth sailing from here ⛵️
In response to: Re: Are you having problems with Notifications? Let us know here…
SnowieSenior Contributor
Hi @Former-Member I got an email regarding registering and to confirm my registration for sane. I deleted it thinking it was probably spam.
In response to: Re: Are you having problems with Notifications? Let us know here…
Unknown userMember
Hi @Snowie, sorry to hear you were impacted by the tech issue we had earlier today too. I do hope it's been resolved since our tech team made some changes to the system this morning. Appreciate you letting us know 🐰
In response to: Re: Are you having problems with Notifications? Let us know here…
MazaritaSenior Contributor
Hi @Former-Member, @Former-Member, just wanted to clarify that the scrambled emails problem from this morning has stopped. But the hugely delayed tag notifications have not yet been resolved. Cheers, Maz
In response to: Re: Are you having problems with Notifications? Let us know here…
Unknown userMember
Morning @Mazarita
It's great to hear the email issue has been resolved for you. We're still working on the delayed notifications however we'll update you once we know more information. Thanks so much for your patience around this ☀️
In response to: Re: Are you having problems with Notifications? Let us know here…
CheerBearSenior Contributor
In response to: Re: Are you having problems with Notifications? Let us know here…
Unknown userMember
It's great to hear you've found a temporary solution for now @CheerBear Thanks for sharing 🐨
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Sophia1Senior Contributor
Hello @Former-Member @Former-Member
I am slightly confused with all of the different threads re enhancements....feedback....problems...
this is not a criticism...this is an indication of my foggy mind not getting my head around it all...
I mentioned this just in case I am responding on the wrong thread...
I have had issues on and off...quite random...with what I refer to as notifications....the bell...
sometimes I don''t receive a notification at the time...then one or two days later find that I have been tagged somewhere...check my bell to find that the notification has mysteriously appeared...at first I thought it must just be me..it is happening too often now though...
just now I had 13 bell indications.....I checked and found that many were repetitions...I only found 2 new responses...
I don't use gmail ....
anyone else having similar issues?
thanking you in advance
cheers
Sophia
In response to: Re: Are you having problems with Notifications? Let us know here…
Unknown userMember
Hi @Sophia1
Thanks for your post here. Yes, it can be a bit confusing with a lot of different posts and changes haha!
Sometimes the notifications within the site that come through that bell icon can lag from time to time. This is due to the nature of the platform sometimes being impacted by a high amount of traffic and it can encounter lags at random, from time to time. Fortunately this does not occur very regularly but it can still be frustrating so I appreciate your understanding. This is something out of our control at this point!
In regards to the double up you mentioned - the bell indicates all kinds of notifications. This means you will get a bell notification for not only a post you are tagged in but for any like or response recieved in threads you are involved in.
You can change which notifications you get by going into your settings > subscriptions and notifications. There are many options to choose from there 👍 I hope this helps
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Help us push aside the stigma and discrimination surrounding complex mental health and change the way people talk about, and care for, mental illness.
SANE acknowledges the Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.
SANE values diversity. We are committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity.
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