Meeting with Mental Health manager for patient quality and safety

Dear forum members,

I have been watching these forums from the sidelines for some time now, reading through advice, hoping it would help me assist my sister's battle with various mental health issues that she has faced since she was 11 years old.

Unfortunately, last week at aged 27, she passed away, ending the battle herself.

After notifying the local mental health team, they have now arranged for the area manager for mental health patient quality and safety to visit with me some time next week.

Has anyone experienced this before or know what I am to expect?

Without going in to too much detail, the last few weeks I have been in phone contact with the local mental health team, expressing concerns for my sister's wellbeing, however, their only means of contact was via a phonecall to me every few days to check in. I requested they come out time and time again to assess her etc but nothing ever happened. They simply encouraged me to get her to her private psychiatrist appointment and see what she thought of her mental state.

After a previous attempt by my sister last year, the local health team also 'discharged' her from their community services less than 3 months in as they thought she had 'integrated' back in to the community successfully.

Nothing will bring my sister back, however, I want to make sure this team is made aware of how they have let her down in not providing adequate support for her and ensure this does not happen to anyone again.

How do I best prepare for this when we have only just had the funeral for my sister?

Blessings and love to you all xx