Unknown userMember
Is Sane's "Chat" ever online?
Really needed someone to chat to..... 😥
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Is Sane's "Chat" ever online?
29 replies
In response to: Is Sane's "Chat" ever online?
Unknown userMember
Re: Is Sane's "Chat" ever online?
🙂 keep tagging me @Former-Member and i'll try to get back to you quicker hehe! take care of you
In response to: Is Sane's "Chat" ever online?
shane01Casual Contributor
Re: Is Sane's "Chat" ever online?
Well this is my first time looking for a chat and I don't like my chances
In response to: Re: Is Sane's "Chat" ever online?
Unknown userMember
Re: Is Sane's "Chat" ever online?
Hello @shane01
We have a small team who work in the SANE help centre, so there are times when the chat is busy. So it is best to try and see how you go, it should be available right now as we just opened at 10am.
Lunar 🙂
In response to: Re: Is Sane's "Chat" ever online?
shane01Casual Contributor
Re: Is Sane's "Chat" ever online?
hi lunar
In response to: Is Sane's "Chat" ever online?
Helpme01New Contributor
Re: Is Sane's "Chat" ever online?
Is it?
In response to: Re: Is Sane's "Chat" ever online?
SnowieSenior Contributor
Re: Is Sane's "Chat" ever online?
Is sane chat going to be on line today?
@Former-Member
In response to: Re: Is Sane's "Chat" ever online?
Unknown userMember
Re: Is Sane's "Chat" ever online?
Hi @Snowie 
It sounds like you've been having trouble accessing our SANE web-chat? I'm so sorry about this. 
Some major brand new software launched this week in the SANE Help Centre and there were some technical issues around delivering chat because of this. However, chat is now online! 
Hopefully, you are able to get in contact with a Counsellor tonight. If not, please feel free to use Lifeline or Suicide Call Back Service's web-chat service across the weekend.
Kindest,
Amour_Et_Psyché
In response to: Re: Is Sane's "Chat" ever online?
SnowieSenior Contributor
Re: Is Sane's "Chat" ever online?
It is still saying it is unavaliable @Former-Member
In response to: Re: Is Sane's "Chat" ever online?
Unknown userMember
Re: Is Sane's "Chat" ever online?
Hi @Snowie
I'm so sorry this is the case. This can sometimes happen when Counsellors are already on a chat or a phone call helping someone who's reached out to us. Please continue trying, or reach out to one of the other chat services I noted, if you need support right now.
Kindest,
Amour_Et_Psyché
