Connect with people who understand what you are going through, seek advice and surround yourself with support. We're free, anonymous, and professionally moderated 24/7.

47,612Members
1,358,869Posts
1,400,000Visitors

I am AWESOME!!!!!!!!!!!!!!!

Phoenix_RisingSenior Contributor14 June 2017, 3:45 pm AEST

I am AWESOME!!!!!!!!!!!!!!!

Hi everyone,

I am going to EXPLODE with super giant empowered feelings if I don't share this right now. Guess what??? I had a horrible super icky, super traumatizing incident with Centrelink yesterday, so today I emailed the general manager of Centrelink about it and he (or at least someone from his office acting on his behalf) replied!!!!!!!!!!!!!!!! He wrote a super nice response and gave me the number for the "customer relations team" at CL. The woman I spoke to there was super nice and after taking details of the ickyness of yesterday's adventure, she stayed on the line with me while I spoke to a NICE person from the compliance office. And guess what? THERE WAS NEVER AN ISSUE. The call yesterday was SUPPOSED to be an "educational call" just telling me the correct way to report income. That's all the dude yesterday was supposed to tell me - not attack me for not reporting correctly...when in fact I had reported correctly. I have been super struggling since yesterday morning because of that peanut!!!!! I super hope he gets into trouble -grrrrrrrrrrrrrr.

Anyway, I am going to enjoy this super unusual feeling of being empowered for once, rather than powerless and voiceless. Moral to the story - if you have a bad experience with CL, email the general manager (I am probably not allowed to post his name or email address here, but google will tell you)!!!! Happy happy happy turtle. I'm SUPER Turtle.

@CheerBear @Zoe7 @mudsum @Former-Member @Former-Member @Former-Member @NikNik @Former-Member

23 replies

21 - 23 of 23

1 2 3

In response to: I am AWESOME!!!!!!!!!!!!!!!

mudsumSenior Contributor17 June 2017, 9:26 am AEST

Re: I am AWESOME!!!!!!!!!!!!!!!

@Former-Member sooo nice to have you!!! you are making a big impact. thankyou for your time here on SANE!!!!!!

In response to: I am AWESOME!!!!!!!!!!!!!!!

mudsumSenior Contributor17 June 2017, 9:29 am AEST

Re: I am AWESOME!!!!!!!!!!!!!!!

@Phoenix_Rising

i am going to add to your celebrations.
the other day i was faced with a major tirgger. i had to report a case of abuse.
it triggered every part in me. whilst it is sad the celebration point was: {intentful pause}

i was triggered but maintained safety. i did not confuse the reality with my story. i maintain a professional approach and was in the moment at all times. i was able to objectively look at the situation and not compare to the story of my own LitteFish. or to my own journey as a child. I was able to sit and look at the right thing i was doing.
I also maintain such an effective policy approach.
feels like i get to wear a pin/medal of pride today.
walking in this.

i am so exhausting from doing that battle so its self care all the way for me. but sooo proud to see my beautiful efforts pay off.

thanks for reading who ever is !!!

In response to: Re: I am AWESOME!!!!!!!!!!!!!!!

Phoenix_RisingSenior Contributor17 June 2017, 3:57 pm AEST

Re: I am AWESOME!!!!!!!!!!!!!!!

@mudsum That sounds like a super difficult and triggering situation. It's awesome that you are now doing lots of self-care stuff and enjoying the super nice feeling of being proud of yourself. You are definitely awesome.

21 - 23 of 23

1 2 3