My time here

This is my story here. It does not breach any rules and any organisation with integrity would not remove it just because it makes them feel uncomfortable.

When I signed up for the Recovery Program, I did so based on the care and continuity advertised.
In practice, the experience was very different. I was able to attend one group session, which was not effectively facilitated and allowed one participant to dominate. I then had three individual sessions with a counsellor who had no experience with my condition. After that, support stopped abruptly, with no warning, and I was told I could reapply in six months.
The sudden withdrawal of support was destabilising. There was no transition planning, no referral, and no regard for the impact of stopping care partway through what was presented as a structured program.
When concerns were raised, the response focused more on process and messaging than on client wellbeing, and critical feedback appears to be discouraged or removed.
For people seeking stability and consistency in mental health support, this experience felt unsafe and poorly managed. I would urge others to consider this carefully before relying on this service during a vulnerable period.

It is important to be open and honest about our experiences.

Thank you for your time.