tymeModerator
UPDATE: SANE SERVICES
Happy New Year Forumites!
Late last year, we shared an important update about the future of SANE services and how we’re building a more connected, flexible way to support the community. If you missed it, you can catch up on that update here.
This post is about the next step in that journey — and what you might start to notice here in the Forums.
Alongside the launch of our new-look RecoveryClub program this month, we’re moving to a more connected way of working across SANE’s services. Our support staff will now share their time across:
- SANE’s community Forums
- Our service enquiries line and webchat, and
- RecoveryClub 6-month program.
This change will allow us to work better as one team and offer you a more connected support experience across SANE.
What this means for the Forums community:
Our moderation team is expanding
Everyone across SANE Services will now help look after the Forums, so while you’ll still see familiar names, you’ll also see new moderators popping up. We know this can feel different at first. Please know they’re all part of the SANE team and are here for the same reason – to support you and keep this community space safe.
Jynx has started this thread to welcome the new moderators – so head over and give them a warm SANE community welcome.
You’ll interact with the same support people, across different spaces
The same people who support you here in the Forums will be supporting you through SANE Services and vice versa. Whether you’re posting in the Forums or reaching out in another way, you’ll be connecting with the same caring support staff.
Your voice matters
These changes are part of a bigger shift in how we improve SANE services, and community voices are central to helping guide our work. In 2026, we’ll be creating more opportunities for you to be involved, including:
- open discussion threads about what you’d like to see more (or less) of in the Forums
- co-design activities
- reviewing and shaping our Community Guidelines.
We’d love to hear from you in this community thread that was started a few days ago:
We’re especially keen to hear:
- What’s been helpful for you in the Forums?
- Is there anything you’d like to see more (or less) of in 2026?
- Are there topics, features, or supports you think would make this community even better? Whether it’s ideas for new discussion spaces, community events or activities, feedback on usability or features, or suggestions for improving safety and connection — we’d love to hear from you!
Thanks again for being part of this community. We’re really glad you’re here!
The SANE Forums Team
