Hello there. There are peer reviewed journal articles on the efficacy of telehealth! Lots about that you can read for free if you google. I’m not sure if I am
allowed to post links to journal articles here but have a look via pubmed. If I’m allowed to I can drop you some. This is actually my first post on the forums, so hi!
There have been meta analyses conducted too and you can find studies even prior to Covid.
For me personally, I much prefer in person but when we were in Covid, Telehealth was a godsend to stay connected. Also as others have said, if you live rurally. Some people also have conditions where they can’t leave the house but this is a way they can get help.
So yes, there appears to be both scientific evidence supporting its effectiveness (refer to studies, but you may need to understand how to interpret results) as well as what others are saying here. The anecdotal evidence is powerful. Access to help seems always better than none but I understand building a relationship takes time. I assume here you are mainly referring to mean to health issues. Telehealth is used for other conditions too. Cheers