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Evidence base for Tellehealth?

Evidence base for Tellehealth?

I have an interesting question about telehealth. It just appeared overnight, because of COVID.

It is now very expencive for what one gets. It is also like the wild west further exacerbating the hit and miss nature of a counselling relationship. One can waste a huge amount of time and hope with a therapist or counselling that does not quite fit and some people do not really have the skills to practice for a variety of reasons.

My question is there really an evidence base that it works?

17 replies

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In response to: Evidence base for Tellehealth?

Re: Evidence base for Telleyhealth?

I like Telehealth @Mathew76

I have a dietitian that I see through Telehealth. She is in Sydney and I’m rural so with out if I wouldn’t have the opportunity to have a dietitian.

I also see my psych through Telehealth mostly. She is 4 hours away and I met her while I was in hospital. She is fantastic and without Telehealth I wouldn’t be able to see her.

I think it has its place especially when living rurally.

In response to: Re: Evidence base for Telleyhealth?

Re: Evidence base for Telleyhealth?

You are so lucky to have met your psych. You can build on that relationship if you know that person is real or you have not spent 24 hours in a virtual waiting room as was the practice with a particular crowd operating out of Tasmania.

The initial idea of Telehealth was that with the NBN was that your GP could access a telehealth specialist at the same time as seeing you, and all could get the benefit of expert advice. Its was a fine idea but never worked in reality.

In response to: Re: Evidence base for Telleyhealth?

Re: Evidence base for Tellehealth?

It is good that you have had a good experience with telehealth services. But it is a personal opinion, not evidence base which is not really answering the question.

Tellehealth is now the norm for people living in cities.

In response to: Re: Evidence base for Tellehealth?

Re: Evidence base for Tellehealth?

Well the evidence for me is that it’s helpful @Mathew76

Sorry you disagree

In response to: Evidence base for Tellehealth?

Re: Evidence base for Tellehealth?

Hey @Mathew76

I assume you're referring to telehealth counselling services, as opposed to other types of digital mental health supports (e.g. groups, Forums, apps etc)?

In response to: Re: Evidence base for Tellehealth?

Re: Evidence base for Tellehealth?

@Captain24 @Mathew76 I asked someone on SANE's research team whether they had any journal articles / research about this topic. This is what they sent me:

The clinical effectiveness of telehealth: A systematic review of meta-analyses from 2010 to 2019 - Centaine L Snoswell, Georgina Chelberg, Keshia R De Guzman, Helen M Haydon, Emma E Thomas, Liam J Caffery, Anthony C Smith, 2023

The effectiveness of telehealth versus face-to face interventions for anxiety disorders: A systematic review and meta-analysis - Natalia Krzyzaniak, Hannah Greenwood, Anna M Scott, Ruwani Peiris, Magnolia Cardona, Justin Clark, Paul Glasziou, 2024

JMIR Mental Health - Telehealth Versus Face-to-face Psychotherapy for Less Common Mental Health Conditions: Systematic Review and Meta-analysis of Randomized Controlled Trials

Overall, telehealth supports appear to be just as effective as face-to-face supports, however this can depend on the presenting problem and demographic.

At SANE, we use both quantitative and qualitative data as evidence for whether our digital mental health supports are effective, and anecdotal evidence (like you shared Captain) is incredibly important to us. It reminds us of the humans behind the numbers, you know?

Hope this helps 😀

In response to: Re: Evidence base for Tellehealth?

Re: Evidence base for Tellehealth?

That is helping with the question. I shall have a good look at those links. As consumers of services it is in my humble opinion we need to educate ourselves about the effectiveness of the services we support.

Regarding Telehealth, it is also my own opinion that a face to face meeting is necessary once or twice, augmented by telehealth and this is an ideal, or should be a standard.

Its is a worry that as consumers we are accepting and supporting a process simply because we are told to.

There will always be opinions, and it is reassuring and proper that SANE is using evidence based process.

Incidentally and to underline a point, I also have a good collection of expencive crystals and would love to get a health care grant or a medicare rebate or even an NDIS contract, to fix the desperate.

In response to: Re: Evidence base for Tellehealth?

Re: Evidence base for Tellehealth?

@Mathew76 I definitely get where you're coming from. If the option is available to me, I typically prefer face-to-face supports for my mental health supports. I find that it's easier for me to pick up on body language and facial expressions when I'm F2F, but I do recognise that F2F isn't an option for everyone, unfortunately.

That being said, given the research seems to indicate that both F2F and telehealth services have similar effectiveness, I would love to see everyone have a choice over whether they want to engage with F2F or telehealth.

At SANE, we have a bunch of research and data nerds (including myself!), so having our services underpinned by evidence (as well as lived experience) is incredibly important. We also have the Anne Deveson Research Centre, which is an initiative of SANE's > Research

I also have quite a few crystals, however I just like how they feel and how they look. I currently use some as sensory tools for myself 😀

In response to: Re: Evidence base for Tellehealth?

Re: Evidence base for Tellehealth?

First survey, The clinical effectiveness of telehealth: A systematic review of meta-analyses from 2010 to 2019 - C... is a meta analysis of 38 areas 7 of which are psychology. "Telephone was excluded as it was not considered a common mode of telehealth."


Second article:

The effectiveness of telehealth versus face-to face interventions for anxiety disorders: A systemati...

is behind a pay wall, we can not read it.


Third article:.
JMIR Mental Health - Telehealth Versus Face-to-face Psychotherapy for Less Common Mental Health Cond...
"Conclusions:With regard to effectively treating less common mental health conditions and physical conditions requiring psychological support, there is insufficient evidence of a difference between psychotherapy delivered via telehealth and the same therapy delivered face-to-face. ''



My conclusion.
You got to read and article it before you flick it, or its a bit like mystification.

AI can generate a very convincing list to prove any question one asks...

Sorry, Oddsidian, more work required to convince us on this very important question. Perhaps I should not get rid of my healing crystals quite yet.






In response to: Evidence base for Tellehealth?

Re: Evidence base for Tellehealth?

Hello there. There are peer reviewed journal articles on the efficacy of telehealth! Lots about that you can read for free if you google. I’m not sure if I am

allowed to post links to journal articles here but have a look via pubmed. If I’m allowed to I can drop you some. This is actually my first post on the forums, so hi!

There have been meta analyses conducted too and you can find studies even prior to Covid.

For me personally, I much prefer in person but when we were in Covid, Telehealth was a godsend to stay connected. Also as others have said, if you live rurally. Some people also have conditions where they can’t leave the house but this is a way they can get help.

So yes, there appears to be both scientific evidence supporting its effectiveness (refer to studies, but you may need to understand how to interpret results) as well as what others are saying here. The anecdotal evidence is powerful. Access to help seems always better than none but I understand building a relationship takes time. I assume here you are mainly referring to mean to health issues. Telehealth is used for other conditions too. Cheers

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