Unknown userMember
Please has anyone got any tips
TW - suicidal ideation
so I suffered a challenging experience at the hands of a public hospital in a medical ward which had psychiatric support. Since then the barriers to accessing community support services have been denied due to being told varying different information that is inconsistent. I am constantly confused and disappointed as I try to advocate for myself.
after what happened I was told to make a complaint to ombudsman. I only did this week due to waiting for my medical records that i requested now these are not just mental health records.
when I emailed at the start of the month they said they had till the 18th of October. ofcourse they hadn't come and I emailed them only to receive and email after 4pm with a notice of decisions that they have refused due to it being detrimental to my mental and physical health.
I am lost for words. The closure and understanding I sought has been denied and not only that but the paranoia in my head that they are hiding is only heightened by this. My GP has also asked when they said it takes 48 to give to her. Well it's beeen 15 business days.
I don't know how I sustained life in the experience let alone out and daily after from their unkindness and incorrect information to others. Everyday has been battle and now I just feel so defeated and no one to call because again no supports. I am ready to throw the towel in truly. They changed my whole life and it's been broken since.
the fact they can't give me any acknowledgment or access to closure is beyond disbelief to me.
ive sent an email to to information access to see if I can do anything but it's Friday night now and I just don't know if I'm strong anymore.
any tips appreciated.
for reference, I am non verbal and wheelchair bound in an isolated remote area unable to access physical supports except this hospital that obviously left me so I just have no solution.
