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Your feedback needed: Updating our forum categories

Your feedback needed: Updating our forum categories

Hi everyone,

Moving forward with the next round of improvements from our forums co-design project, we're keen to respond to feedback that the layout of the forums is confusing. To make a start on this, we're looking at updating the discussion categories in the forums to make it clearer where you can find things and post about certain topics.

To set the scene: the SANE Forums currently are actually two forums - a Lived Experience and a Friends, Family & Carers forum. Underneath each of these forums, you have identical sets of categories with really broad titles:

Lived Experience Forum

* Welcome and getting started
* Our stories
* Looking after ourselves
* Social spaces
* Something's not right
* Useful resources
* Special events
* Life after bushfires
* Forum news and updates

Friends, Family & Carers Forum

* Welcome and getting started
* Our stories
* Looking after ourselves
* Social spaces
* Something's not right
* Useful resources
* Special events
* Forum news and updates

So, we have 17 categories spread across two forums, with duplication as you can see.

When we examine the activity across these, we see that 97% of all posts are made in the Lived Experience forum. Within the Lived Experience forum, activity is also unevenly distributed:

* 40% of posts are made in Something's not right

* 41% of posts are made in Social spaces

* 11% of posts are made in Looking after ourselves

* 5% of posts are made in Our stories

* 3% of posts are made in Welcome and getting started

What we are proposing is to reduce this to 10 categories in one single forum (lived experience and friends/family/carers all together).

In the next post, I will set out the draft new categories we've come up with, based on a deep analysis of the themes emerging from the hundreds of thousands of forum posts made in the last 2-3 years.

What we need from you

Have a read of the categories below. How do they sound? Are there any big topics we've missed? How are the descriptions? We'll keep this thread open for feedback and discussion over the next month, until 30 June 2024.

76 replies

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In response to: Your feedback needed: Updating our forum categories

Re: Your feedback needed: Updating our forum categories

@Shaz51 The descriptor for SANE forums would need to explicitly include it is for those with Mental Ill-health and those supporting people with their mental ill-health ...that could help with carers, etc. find us and engage.

In response to: Your feedback needed: Updating our forum categories

Re: Your feedback needed: Updating our forum categories

I totally agree @Zoe7

@espressologic , a lot of new members go to the welcome session but you don't see them again

Or a few I have tagged them to other thread that will be helpful for them , this works on the lived experience session but not on the carers

In response to: Your feedback needed: Updating our forum categories

Re: Your feedback needed: Updating our forum categories

I totally agree @Former-Member

I just wish I could help there more but not sure how

@espressologic

In response to: Your feedback needed: Updating our forum categories

Re: Your feedback needed: Updating our forum categories

@Former-Member @espressologic @Shaz51 @Zoe7 @NatureLover

Personally, I don't have too much of an opinion on the matter at hand. I feel there are some really good points made here from everyone and @Former-Member has pointed out some very interesting information in regards to emotional responses, as well as terms and abbreviations.

A quick thought that did come into my head though, was an uncategorized thread for those of us who don't know which thread to post in. From there, that post could be left in that thread or moderated into a suitable thread 🤔

In response to: Re: Your feedback needed: Updating our forum categories

Re: Your feedback needed: Updating our forum categories

Hey @Shaz51 🌺🙂

@espressologic

there are some great carer networks and community managed orgs out there that support advocacy in the carer space, however the current level of awareness in society isn’t high, nor is their funding from what I understand.
And there’s also the stigmas that exist and surround carers and the carer spaces, which need to be actively countered with great marketing that targets raising the awareness in society and communities of the value and plight of carers.
Just like years back when LEx didn’t have a known profile in society, and there was a lot of silence, stigma, and misunderstanding…I see these same barriers around carers now.
I wondered if SANE would like to do a little blog about carer awareness..? I think our carer members could be a gold mine in what they are facing personally, in the courage they hold each and every day doing what they do, and how this impacts on them, and how they have found supports or developed coping skills..

love always to you Shazzie 💜🌺🙂

In response to: Your feedback needed: Updating our forum categories

Re: Your feedback needed: Updating our forum categories

Shaz51 wrote:

only problem I can see is -- that if someone looks up the Sane forum for carer advice and sees there is no carer forum ( will this stop them from logging on )


Extremely valid point @Shaz51 💜💜🌺🌺🙂🙂👌🏻👌🏻

@espressologic

In response to: Your feedback needed: Updating our forum categories

Re: Your feedback needed: Updating our forum categories


@Former-Member wrote:

I am supporting keeping the carer and LEx areas of the web site separate, to suit the unique needs and sensitivities of each community 💜🙂


I agree with @Former-Member on this.

In response to: Re: Your feedback needed: Updating our forum categories

Re: Your feedback needed: Updating our forum categories

I agree with @NatureLover , @Former-Member on this

@espressologic

In response to: Your feedback needed: Updating our forum categories

Re: Your feedback needed: Updating our forum categories

I am unsure what terms you are referring to here @Former-Member If they are sensitive and trigger then they are words you also have used or have been talked about previously in this thread. Some clarification would be helpful 👍

Can you also direct me to some empirical research on ToES to get a clearer idea of how, what, where and with whom this research has been conducted - interested to learn more.

In response to: Your feedback needed: Updating our forum categories

Re: Your feedback needed: Updating our forum categories

Hey everyone, just popping in to encourage us all to bring focus back to the original purpose of this thread.

We recognise people have different experiences and opinions and that’s okay. We will be going through everyone’s posts.

Would it be okay if we continue to focus on the original post from espressologic?

We will check in via email to provide some support @Zoe7 @Former-Member

@Shaz51 @Birdofparadise8 💜

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