FORUMS

Connect with people who understand what you are going through, seek advice and surround yourself with support. We're free, anonymous, and professionally moderated 24/7.

  • 47,612Members
  • 1,358,869Posts
  • 1,400,000Visitors
Events and updates

Tech glitch

Tech glitch

@NikNik
There is a glitch when trying to access the sleeping too much thread from the our stories and experiences menu on the mobile site only. Has been there for more than a week it's returning this message
An Unexpected Error has occurred.
Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 7704DCF7.
Click your browser's Back button to continue.
Cheers

29 replies

11 - 20 of 29

In response to: Tech glitch

Re: Tech glitch

Hey @NikNik. I thought it worked. After clearing my cache it let me in and then I went to reply to you but because everything was cleared I had to sign in again. I thought I'd just check again and that message was returned again grrr.
I'm on safari iOS 10.1.1.

In response to: Tech glitch

Re: Tech glitch

Ok @NikNik. I just signed out again and can access it. Then I signed in again and can't and get that message. The plot thickens 🤔😊

In response to: Re: Tech glitch

Re: Tech glitch

And @NikNik now that you have my brain in problem solving mode I just tried accessing the desktop site from my browser and can get in that way too whilst on my phone and signed in 😃

In response to: Re: Tech glitch

Re: Tech glitch

@Faith-and-Hope I also forgot to say that once the new updates of ios10 came in I have had no more issues with my mail on my iPad. I'm not sure if you ended up updating or not but mine is back to normal. 💜🤗

In response to: Re: Tech glitch

Re: Tech glitch

You're such a detective @Former-Member 🙂
So just to clarify:
- is it only happening on that thread?
- You can access it on your mobile when you're not signed in, but you get the error message again when you are signed in?
- You have no issues when you use the desktop version & are signed in?
- The error message is exactly the same?

In response to: Re: Tech glitch

Re: Tech glitch

Sorry @Former-Member @NikNik ,... sozzling off here .... been a long day so I will have to try to wrap my brain around this tomorrow ....

G'night .... 😴💤

In response to: Tech glitch

Re: Tech glitch

@NikNik. I randomly opened about 25 pages of different threads across all the topics and didn't have the same problem. Went back to sleeping too much and got the error message straight away
So to answer you
Yes
Yes
Yes
Yes
The only thing that changes on the error message is the numbers I think
I hope this helps

In response to: Tech glitch

Re: Tech glitch

It ok @Faith-and-Hope. You don't need to worry. I was just giving you a heads up for something earlier I mentioned (like a month ago). This glitch is probably not affecting you. Sleep well 😴

In response to: Re: Tech glitch

Re: Tech glitch

Interesting - thanks @Former-Member

Could you test that thread a couple of times and take a screen shot of the different error messages and email us team@saneforums.org?

Or if it's tricky to take screen shot, just note down the different error numbers?

Thanks!

In response to: Re: Tech glitch

Re: Tech glitch

Ok @NikNik so my memory of numbers failed me. I took three screen shots one after logging out and logging in again and they are all the same numbers. Then went back to page one of this thread to see the messages I'd posted days ago and ....hey presto...they are all the same message and number. Am I feeling like a goose! 😳

Here is my screenshot though. Thanks heaps for following it through. It's greatly appreciated 💜🤗

11 - 20 of 29