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Online chat issues

indigochildCasual Contributor

Online chat issues

Hello , I am new year and wanting some support. The online chat says its unavailable and I have been on hold on telephone multiple times for over an hour before hanging up. Is anyone able to assist?

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In response to: Online chat issues

FloatingFeatherSenior Contributor

Re: Online chat issues

Hi @indigochild,

Thanks for posting. I'm sorry you are having trouble getting through to us via the chat and/or the phones. Unfortunately I believe the support centre is very busy today so it may be a while until you can get through. If you need immediate support please call:

- LifeLine on 13 11 14

- BeyondBlue on 1300 224 636

- Suicide Call Back Service on 1300 659 467

- in the case of an emergency 000

If you are happy to keep trying hopefully you will get through to us very soon. Alternatively (if you feel comfortable) you can post on the Forums. We have a lot of caring members with a wide variety of lived experience that can chat and help support you.

Warm wishes,

FloatingFeather

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Back to top
SANE logo
Australian Commission on Safety and Quality in Health Care NSQDMH Accreditation logo

Help us push aside the stigma and discrimination surrounding complex mental health and change the way people talk about, and care for, mental illness.

Donate Now
Aboriginal flag
Torres Strait Islander flag
LGBT flag
Transgender flag

SANE acknowledges the Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.

SANE values diversity. We are committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, disability, sexuality, or gender identity.

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