ohhhh @Gwynn yes, very relatable! Sounds like you are such a supportive person, even outside the forums ❤️ But I'm sorry this is taking it's toll!
Some things that I find really useful and that we try to encourage in peer work is empowering those we support to take the next step in their journey. This could be asking them about other support they're interested in, have access to or would feel comfortable reaching out to. And I sometimes use the "First Responder" idea. For example, we might be the first person people come to when they need support or advice. But as a first responder, we do our best in the moment then help others take over.
I'm pretty honest with people about this. For example, "Great work for reaching out, but it sounds like you might need some extra support. I can help make a GP appointment to get a mental healthcare plan or find a therapist"
Or even just directing them to other services like the SANE drop in line, beyondblue, relationships Australia ect.
Plus I agree with setting boundaries! It's hard, but useful I think.
I don't know if this is useful? Does it spark any ideas for you?