I’m sorry to hear you have lost faith in a system that was supposed to help you @M-F-Lichtenstei .
There have been so many similar stories as well as stories where the system has been helpful.
I have had experiences of both. I was let down by some, and I was helped by others. All I can say is that when I sought action for the wrong that was done to me, it brought closure so I could move on. I didn’t seek do it to ‘punish’ those that hurt me, but rather, to raise awareness so that it wouldn’t happen again. From what did happen, a few reforms were made to the associated service.
Moving on, I was helped in the public system - more than I could ask for.
From my experiences, it’s good to know that just because one part failed, it doesn’t mean it’s the whole system. It’s about finding what works and leaving behind the rest.
Best wishes.