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Forum bugs, specific and general

kristinSenior Contributor11 Oct 2014, 9:42 am AEDT

Forum bugs, specific and general

Hi,

I thought it might ne helpful to the mods if we try to put all bug posts in one topic. Then it's easier for them to pick up and pass on to IT.

@NikNik I am wondering what Ivana is using to access the forum, as I really enjoy her posts but find the strange text conversion onto the forum (with stuff like <br><br> through it) makes it difficult to follow. Maybe I am raising something already fixed? Otherwise try here http://saneforums.org/t5/Something-s-not-right/Living-with-depression-is-debilitating/td-p/5369/page/2 for what I am talking about. Many thanks.

Kind regards,

Kristin

59 replies

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In response to: Forum bugs, specific and general

HobbitSenior Contributor02 Apr 2015, 5:06 pm AEDT

Re: Forum bugs, specific and general

Hi @Alessandra1992 - I actually get that from time to time as well. Along with @NikNik I thought I would mention @CherryBomb as well. Perhaps we can all see if there is something to fix!!

thanks

Hobbit

In response to: Forum bugs, specific and general

NikNikSenior Contributor02 Apr 2015, 5:20 pm AEDT

Re: Forum bugs, specific and general

Hi Alessandra,

Happens to me at times too. I believe it's the forum platform that we use and not much can be done, but I will log it.

Nik

In response to: Forum bugs, specific and general

peaceSenior Contributor03 Apr 2015, 2:01 am AEDT

Re: Forum bugs, specific and general

@NikNik hi. It was daily and I think it stopped about a week ago. I didn't notice at first as I was thinking it was because I hadn't posted for a while because I had been sick. But no I notice I have received replies to posts yet it wasn't notified by email and usually I am. Thank you NikNik. No stress was just wondering.

In response to: Forum bugs, specific and general

peaceSenior Contributor03 Apr 2015, 2:04 am AEDT

Re: Forum bugs, specific and general

Yeah @ Alessandra1992 I get that too from time to time. Thought it was my phone too.

In response to: Forum bugs, specific and general

peaceSenior Contributor07 Apr 2015, 8:21 pm AEST

Re: Forum bugs, specific and general

@NikNik my ppst disappeared I was saying how I am not receiving any emails . No response's to posts or @peace mentions. Worried as I feel lost without these emails

In response to: Forum bugs, specific and general

PeppiPattySenior Contributor07 Apr 2015, 10:28 pm AEST

Re: Forum bugs, specific and general

I do.

In response to: Re: Forum bugs, specific and general

PeppiPattySenior Contributor07 Apr 2015, 10:30 pm AEST

Re: Forum bugs, specific and general

Hi @peace ,
I'de feel lost without emails too Xx

In response to: Re: Forum bugs, specific and general

NikNikSenior Contributor08 Apr 2015, 9:48 am AEST

Re: Forum bugs, specific and general

Hi @peace

So it seems you're not getting any emails at all.... hmmm... and I'm assuming you have checked your junk mail (it would be odd if all of a sudden went to your junk mail).

Can you please have a look at your settings? You will see at the top right of the screen there is a blue link called 'My Settings' & then 'subscriptions and notifications' & then 'notification settings'. On that page there is a list of options, which starts with 'notify me if...' and then there's a list. Are the correct settings still there? For example, there's a line that says 'Posts I'm @mentioned in' - does it say that you are being notified?

My suggestion would be to reset all of these and 'save' your choices at the bottom and then see if you receive notifications over the next few days.

Let me know how you go (also feel free to let me know if my instructions are terrible!)

Nik

In response to: Forum bugs, specific and general

peaceSenior Contributor08 Apr 2015, 12:10 pm AEST

Re: Forum bugs, specific and general

HI @NikNik I have always used my phone without any problems. I have checked setting and all seems well but I re- set it. I have no junk mail setting on my phone.
Later on today if I can get the energy I will get to a computer and check it again. I will let you know how I go. Just strange that it began out of the blue. Oh I did receive a email occasionally. Got one today from justanother47yr but not yours.
Thanks Nik

In response to: Re: Forum bugs, specific and general

peaceSenior Contributor08 Apr 2015, 6:02 pm AEST

Re: Forum bugs, specific and general

Um like wow it is really different on here, The Big Screen.!

@NikNik (ooh I like the drop down) Yes you were right the emails are being sent to my junk mail.

I have tried to retify it but I am not sure if i have.

I will wait and see and if not get some help on what to do.

Thank you for your assistance

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