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Something’s not right

Just need to rant in 3 ... 2 .... and go!

Just need to rant in 3 ... 2 .... and go!

Right, so I'm trying to get a new pc through Dell. I've only got one email to prove that the transaction took place.

Dell decided to revoke my transaction and when I called them to ask what was going on they asked for proof of transaction.

Fair enough. So I sent them the acknowledgement email. Apperantly this was not what they needed. They needed an actual receipt.

"But you didn't send me a reciept," I told them. "I do not have a bank statement either."

So I sent them images of my transactions. They said as soon as they get the images they'll "See what they can do"

Has anyone had trouble purchasing through Dell via internet banking? Also I'd rather not say what bank I'm with.

Rant over. I want a coffee!

18 replies

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In response to: Just need to rant in 3 ... 2 .... and go!

Re: Just need to rant in 3 ... 2 .... and go!

@LadyleahRDBloom Hi LadyleahRDBloom we used to buy all our computers through Dell and didn't have any problems but that was awhile ago now. Things change. Anyway love your name 😄

In response to: Re: Just need to rant in 3 ... 2 .... and go!

Re: Just need to rant in 3 ... 2 .... and go!

@LadyleahRDBloom actually you have inspired me I am going to have a rant. Why are people so stupid? Why do people hate other people when they dont know them? Why do people believe the worst in people without getting to know them first? Why are people so quick to judge people without knowing the first thing about them unless it is second hand?

In response to: Just need to rant in 3 ... 2 .... and go!

Re: Just need to rant in 3 ... 2 .... and go!

Hi @LadyleahRDBloom,

Nice to "meet" you.

I've never dealt with Dell but I've heard they are generally pretty good. I'm sorry to hear they are giving you a tough time. I find it so infuriating when companies give poor customer service. I hope venting here in Forum Land helped a bit and that you are able to get things sorted out with Dell soon.

In response to: Re: Just need to rant in 3 ... 2 .... and go!

Re: Just need to rant in 3 ... 2 .... and go!

Thanks! my favourite hannibal character is alana bloom hence my user name.

What bothers me is that i had to repeat myself over and over again. I was interrupted. I was not listened to. Its a tad unbelievable.

In response to: Re: Just need to rant in 3 ... 2 .... and go!

Re: Just need to rant in 3 ... 2 .... and go!

@LadyleahRDBloom Hahaha! never seen the movie ... too scary ...

Customer service is so rare these days I have found it in some places and have been nicely surprised. I always thank the person profusely when it happens as it is so nice to come across. 🙂

In response to: Re: Just need to rant in 3 ... 2 .... and go!

Re: Just need to rant in 3 ... 2 .... and go!

Working on it, lol!

In response to: Re: Just need to rant in 3 ... 2 .... and go!

Re: Just need to rant in 3 ... 2 .... and go!

@LadyleahRDBloom @Bunniekins

Bad customer service annoys me so much. I hate it when I go into a shop fully intending to buy something, and I can't find anyone to serve me. I generally walk out and go somewhere else.

In response to: Re: Just need to rant in 3 ... 2 .... and go!

Re: Just need to rant in 3 ... 2 .... and go!

@LadyleahRDBloom are they all your dogs??

In response to: Re: Just need to rant in 3 ... 2 .... and go!

Re: Just need to rant in 3 ... 2 .... and go!

@Phoenix_Rising Me too. I buy most of my things online these days and the service is so much better lol.

In response to: Re: Just need to rant in 3 ... 2 .... and go!

Re: Just need to rant in 3 ... 2 .... and go!

Sadly no. Theyre from the series hannibal. Im hoping to purchase a dog as soon as my living conditions change.
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