Hi @Alone. The NDIS website, process … everything NDIS is totally overwhelming—for me, anyway. Every time I looked at the NDIS website I would end up having a panic attack. I am lucky enough that I now have someone helping me with the process. Even so, I am finding it really soul-destroying—and I haven’t even submitted my application yet. I just keep holding on to the fact that it will be worth it in the end, if my application is approved.
I would suggest contacting the Local Area Coordinators in your area. They should be able to help you with the process and with information—or point you in the right direction of where to seek help. You can find some info about Local Area Coordination here: NDIS - Local Area Coordination.
I hadn’t seen the reimagine website before. It’s not loading properly for me at the moment, but from what I can see it looks like it would be helpful. My support worker showed me the reimagine workbook today, and it looked very similar to the one I completed with her. That is definitely worth filling out because it answers all the questions the NDIA will ask. It is very overwhelming and my suggestion is to take it really slowly. Just do it a tiny bit at a time, as much as you can manage.
Hi @Queenie. I just thought I’d let you know that the 14 day 'rule' (for want of a better word) is very flexible. I requested my forms back at the end of July. I called the NDIA at the beginning of August and said I would need more time to get reports prepared and gather evidence. They were fine about it. I haven’t submitted my application yet because I am still waiting on final reports. I called them again about a week ago, just to touch base—and make sure they weren’t going to close my file—and it was still all good. But it’s definitely a good idea to gather evidence early if you can. 
I wish you both the best of luck. Look after yourselves—it is a tough process.