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What's the longest you've been on hold to centrelink for?

What's the longest you've been on hold to centrelink for?

Random survey - what's the longest you've been on hold to centrelinik for?

Mine is around 120 attempted calls and around 1 hour 20 min hold time.

3 replies

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In response to: What's the longest you've been on hold to centrelink for?

Re: What's the longest you've been on hold to centrelink for?

I always allow at least an hour to be left on hold. I usually complete jigsaws on my iPad whilst I wait.

In response to: What's the longest you've been on hold to centrelink for?

Re: What's the longest you've been on hold to centrelink for?

I’ve been trying to phone Centrelink for months and haven’t been able to get through even once. I usually give up somewhere between the 50th and 70th redial and try again later—to no avail.

It’s sad when being on hold for more than an hour seems so desirable.

In response to: Re: What's the longest you've been on hold to centrelink for?

Re: What's the longest you've been on hold to centrelink for?

The average wait time for me was about an hour and a half! So very annoying but the best time to call is first thing in the morning I found, sometimes the wait was only half an hour if I was lucky! @Former-Member

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