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WEBINAR Improving the help-seeker experience: Unpacking the Digital Navigation Report

WEBINAR Improving the help-seeker experience: Unpacking the Digital Navigation Report

You’re invited to a special webinar exploring the findings of the national Digital Navigation Project.

Date: Thursday 14 August 2025

Time: 1 – 2pm (AEST)

Location: Online (Webinar link will be provided upon registration)


REGISTER NOW


Accessing mental health care in Australia is complex and not meeting the needs of the community, with many help-seekers forced to navigate a fragmented, confusing and at times, traumatising, system. The resulting delays in identifying and engaging appropriate care is driving negative health and social outcomes.

Commissioned by the Commonwealth Department of Health, the Digital Navigation Project engaged with more than 2,000 consumers, carers, service providers and subject matter experts across Australia to identify existing barriers to help-seeking and recommend solutions that ensure access to the right mental health services, when and where they’re needed.

Presenters include:

  • Krista Vanderheide, Commonwealth Department of Health and Aged Care
  • Rachel Green, SANE Australia
  • Monique Jackson, NOUS Group
  • Professor Nicola Reavley, University of Melbourne
  • Jeanette Chan, Lived Experience Consumer Representative


Time will be allocated for questions. We hope you’ll join us and be part of this important conversation.

You can access the webinar recording here: Digital Navigation Project


To learn more about the Digital Navigation Project, please contact info@sane.org or click here

5 replies

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In response to: WEBINAR Improving the help-seeker experience: Unpacking the Digital Navigation Report

Re: WEBINAR Improving the help-seeker experience: Unpacking the Digital Navigation Report

if you're interested in attending but you're unable to make the webinar, we still encourage you to register. all registrants will receive a copy of the report and the webinar recording will be sent to you too!

In response to: Re: WEBINAR Improving the help-seeker experience: Unpacking the Digital Navigation Report

Re: WEBINAR Improving the help-seeker experience: Unpacking the Digital Navigation Report

@rav3n @Any chance of getting copies? Didn’t notice this till today.

In response to: Re: WEBINAR Improving the help-seeker experience: Unpacking the Digital Navigation Report

Re: WEBINAR Improving the help-seeker experience: Unpacking the Digital Navigation Report

hey @Cuddlebear registration has closed, but you can access the report pdf on this site: Digital Navigation Project

the recording of the webinar will also be uploaded to the site at a later date 😊

In response to: Re: WEBINAR Improving the help-seeker experience: Unpacking the Digital Navigation Report

Re: WEBINAR Improving the help-seeker experience: Unpacking the Digital Navigation Report

@rav3n Awesome! Just downloaded the report really looking forward to reading it!

In response to: WEBINAR Improving the help-seeker experience: Unpacking the Digital Navigation Report

Re: WEBINAR Improving the help-seeker experience: Unpacking the Digital Navigation Report

@Cuddlebear the webinar recording is available if you're interested in watching it 😊

you can click here to view: Digital Navigation Project

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