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Rude and condescending retail workers

Rude and condescending retail workers

  • Tired of being treated like shit from rude old women who hate their jobs and lives. Spoken to like I'm dumb with worst customer service and actual rudeness. Can't stand when people are rude to me in general let alone rude to me when I am a customer and they are the staff, especially when they are representing the store and are meant to provide service. Even more so when they are mocking me and talking down to me when I didn't say anything rude or aggressive to them first. They give subtle rudeness....it also upsets me because I would never say that to a customer and I work in retail myself. To make it worse I just rang to speak to the manager and turns out the rude women WAS the manager, and I absolutely made myself more upset as I feel a million times worse now after what I told her. I said "if you think I'm dumb you can keep it to yourself". I wish I didn't put myself down that wasn't the point of me calling omg why did I do that. Also I let her know she made me feel dumb. I feel like such a loser now to be honest and like I double bullied myself

3 replies

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In response to: Rude and condescending retail workers

Re: Rude and condescending retail workers

Hey @Anny101 sorry to hear you've had such a rough day! It can be so challenging when folks push our buttons like that, and you definitely didn't deserve to be treated that way.

I hope you're doing a little better this evening - no matter what, that person's opinions don't matter.

In response to: Rude and condescending retail workers

Re: Rude and condescending retail workers

Hi @Anny101

How are ye doing today, hope its a lot better than the other day. Yes, some people can be down right horrible as part of their charactor, while others are having a really shitty day and take it out on the next person they interact with. I know that in a previous job I had interacting with the public, I had been abused and shouted at by 10 "customers" and then I lost it with the 11th. There was no excuse for my behaviour and I felt crap later.

So please don't take it too heart what the manager said to you, she was probably just having a crappy day....... Asgard

In response to: Rude and condescending retail workers

Re: Rude and condescending retail workers

Hi @Anny101,

Sorry to hear you had to deal with this, hope you're feeling better, you've done the right thing by expressing your concerns to the store manager regarding the customer service you received, and just happens, that person is the manager, don't be too hard on yourself, the manager most likely having a bad day, dealing with issues of their own, take care.

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