Warring neighbours - she = autism/depression/anxiety, he = schizophrenia

Hi I’m new and this is going to be very long and I’m not sure if I need TW here or not.

Ihave 2 neighbours (they’re on the same block in2 seperate dwellings managed by social housing, who are both in their late 40’s I think.

I’ve spoken to both a bit over the last 5 years and they’re having issues.

She’s always said he shouts horrible and inappropriate things at all hours, and that she lives in fear everyday and the waiting list to move with housing is several years.

He’s said it her that’s the problem and has convinced his mum that the neighbour is the problem and is stalking him. She has CCTV cameras he believes can see through the bricks on his walls. He says she shouts and keeps the neighbours awake (never heard this) and that she is in psychosis because she’s a junkie (the amount of cops in her house over the last year, I think they’d have noticed something).

I’ve spoken with his mum, and she had me convinced it was the woman neighbours fault, that she was harassing and stalking and decreasing her sons quality of life. That her son would never do or say any of the things the neighbour says he does.

until the past 3 weeks, where I’ve heard him shouting at his voices at 2am, and increasingly more often. The things I’ve heard him shouting are disgusting, and made me feel absolutely terrified!

It’s useless talking with his mum, she won’t listen and I don’t want her to treat me like she’s treated the neighbour, with endless court for protection orders that keep being dismissed because he mums claims have no proof, but keep the neighbour scrambling to find legal supports, and an extreme amount of calls to police to get the woman arrested, no arrest has been made. And the smear campaign with other residents in the street.

I’ve tried to speak with housing, who advised “it’s an issue the residents (him and her) need to sort out. They said if the noise is too much to phone police or the EPA.

I’ve tried police, and even though they think the male has “questionable” topics of “conversation”, he’s mentally I’ll and they’re restricted in what they can do - unless there’s an actual person in front of him when he threatens to r*pe or murder them, or if he’s hurting himself, they can’t do anything and to phone housing or mental health.

I’ve spoken to mental health who say both are on the books, but there’s nothing they can do and to phone housing.

I’ve spoken to the EPA who do not deal with spoken or shouted noise. They said to call police or housing.

I noticed today when I saw her that she’s lost 20kgs, and she’s mentioned many stays in psych hospital for suicide ideation. She’s not doing well, and the look in her eyes said so much!

How do you stop one persons mental illness from harming someone else? Everyone else I’ve spoken to says she should move, but then I’ll still have to listen to his disgusting tirade.